Ratings based on 48 Verified Reviews

4.2 out of 5
73% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Jun 2024
The hotel is very appealing: friendly staff, quick check-in. The room was clean and comfortable. They don't provide a coffee maker and coffee/tea, but kettle and bottles of water only. There is a fridge in the room. I would suggest to put some water into the fridge. The hotel is not close to city center, but the distance is walkable, however we took a cab to get close to Cascade. Overall, the hotel is very valuable for the price.
Comment from Hotel Management
12 Jun 2024 by Metropol, Hotel Management
Dear Nina, thank you for the feedback!)As you know you booked and stayed in economy type of room, where where tea/coffee in packs is not provided, in all other types of rooms it's provided about which full info proivded on web sites. Water provided in bottles in all types of rooms is provided on table (as per termsa and conditions of the hotel) as the hotesl doesn't know the preferences of the water being cold or room temperature of each guest. The guests put bottled water into the minibar in case they like cold option.Expressing great gratitude for staying and hope to welcome you soon!With kindest and best wishes :)
4 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Metropol, Hotel Management
Hope to welcome you soon!)
5 out of 5
by A verified traveler

Posted 18 May 2024
Great hotel for the price. Very friendly staff
Comment from Hotel Management
20 May 2024 by Metropol, Hotel Management
Dearest Vasken! Thank you so much for your kind comment.Hope to welcome you soon!)
5 out of 5
by A verified traveler

Posted 13 May 2024
Персонал доброжелателей. Номера чистые .
Comment from Hotel Management
13 May 2024 by Metropol, Hotel Management
Hope to see you soon!)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler

Posted 7 Apr 2024
It was a very nice stay but I would have liked a room looking out in the front 🙏
Comment from Hotel Management
8 Apr 2024 by Metropol, Hotel Management
Greetings Mr. Lafakis! 3For having view you are welcome to make your furthur bookings the standard category as you stayed in economy type and rooms of that type have view to inner part of the building.Hope to welcome you soon! )
4 out of 5
by A verified traveler

Posted 8 Mar 2024
It was good
5 out of 5
by A verified traveler

Posted 1 Mar 2024 on Hotels
Amazing hospitality, felt welcomed :) thank you
Comment from Hotel Management
8 Apr 2024 by Metropol, Hotel Management
Hi there Marina! Hope to welcome you soon 3
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2023