Ratings based on 7 Verified Reviews

3.7 out of 5
50% of guests recommend
3.7 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 12 Sep 2022
Location is perfect Bedding is all ripped up Cafeteria furniture is very dirty and old Cockroaches in the bathroom
3 out of 5
by A verified traveler

Posted 12 Aug 2022
Location is good But the building is old & not pleasing :) the rugs r not v clean
Comment from Hotel Management
13 Aug 2022 by Arpineh Khatayan, Hotel Management
Dear Mr Sahar, Thank you for choosing our hotel and your feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2022 on Hotels
5 out of 5
by A verified traveler

Posted 5 Nov 2018 on Orbitz
Great staff and close to the kentron of Yerevan, loves my stay
Comment from Hotel Management
6 Nov 2018 by IPH , Hotel Management
Thank you very much for your feedback !
3 out of 5
by A verified traveler

Location is great

Posted 7 Apr 2017
Great location, friendly morning staff, but at night hardly he spoke any English. Hard beds and uncomfortable to sleep, cooking smell in the room at all times coming from the bathroom.
Comment from Hotel Management
18 Apr 2017 by Sales and marketing agent, Hotel Management
Dear Guest Thank You for Your review. Please, be sure that during Your next visit to Imperial Palace Hotel, everything will be perferct. We are terribly sorry for hppened inconvenience. Imperial Palace Hotel is impatiently waiting for Your next arrival !
5 out of 5
by A verified traveler

Great hotel.

Posted 21 Jul 2022 on Hotels
A very nice hotel with pleasing interior, professional receptionists takint care of you (especially Mushegh, Tamara, Merujan and manager Arpine). The staff was helpful, caring and supportive. The hotel was very clean which was much appreciated. Narine was doing an amazing job with spotless cleaning. I warmly recommend this hotel to anyone wishing for a pleasant stay in Yerevan. I believe that the breakfast can be better. Many thanks.
Comment from Hotel Management
13 Aug 2022 by Arpineh Khatayan, Hotel Management
Dear Ms Rubina, Thank you for staying at our hotel and your pleasant feedback. We are looking forward to your next arrival.
5 out of 5
by A verified traveler

Posted 30 Jan 2019 on Hotels
Quiet and good quality hotel, and good location. Attentive staff. Quick check-in and check-out.
Comment from Hotel Management
31 Jan 2019 by Marketing Agent, Hotel Management
Dear Guest, Thank You for taking time for feedback. We'll be glad to welcome You at Imperial Palace again.
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