Ratings based on 71 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2023 on Hotels
The hotel's location is excellent, but the bed is not comfortable and the air conditioning is not cold
Comment from Hotel Management
7 Oct 2023 by Sales and Markeing Team , Hotel Management
Dear Mr. Al Ameeri, We appriciate your time and review. Thank you for highlighting the positive aspects of your stay in our hotel. We are extremely fortunate to have a property that is situated in the heart of downtown Yerevan, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Thank you for writing about the inconveniences that you had during your stay. Kindly note, that in each room we have air conditioner, all of them have winter and summer mode and you can adjust the temperature from minimum to maximum. During your stay the tempretire wa ajusted for summer season and you could have it on the cold mode. Your feedback is vitally important to us. We look forward to see you again at our hotel and offer a really unforgettable stay. Best Regards,
by A verified traveler
Posted 4 Aug 2023
Hotel beds and pillows were comfortable. Room was clean. Staff was excellent. Location was central to most restaurants and to republic square. We would definitely stay here again. Very pleased!
Comment from Hotel Management
16 Aug 2023 by Marketing and PR Manager, Hotel Management
Dear Guest, Thank you for sharing such a wonderful review and feedback with us, we are delighted that the team were able to make such a memorable impression on you. We are very pleased that you highly qualified the services of the hotel and liked the staff work. Your feedback is vitally important to us. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards, Marketing Department
by A verified traveler
Posted 15 Jul 2023 on Hotels
Good location and nice stuff
Comment from Hotel Management
16 Aug 2023 by Marketing and PR Manager, Hotel Management
Dear Guest, Thank you for your comments about the National Hotel Armenia. We are very pleased that you liked the location (in the heart of the city) and the staff work. We thank you for your comments and for being our guest. Hope to see you again very soon. Best Regards, Marketing Department
by A verified traveler
Posted 11 Oct 2022 on Hotels
Comment from Hotel Management
8 Nov 2022 by Hotel National Team, Hotel Management
Dear Mr. Alshehhi, Thank you for staying with us and for your excellent review!We are thrilled your time with us was satisfying! We endeavor to go above and beyond to ensure our guests have a memorable experience. Looking forward to hosting you again!
by A verified traveler
Posted 9 Sep 2022
Case#102150603
I mentioned multiple concerns in regards of my stay at Hotel National to stuff members and had zero reaction. I had to be the one to search and ask to see the manager because manager didn’t even had an urgency to speak to me after all my concerns were addressed. We had a discussion and she just excused herself no actions taken. Couple concerns examples was food and room location for my disable mother. As far as food, it happened in front of the manager and I showed it directly to her, when I grabbed slices of bacon it had mold on it and all she said sorry everything is fresh here let me grab a new plate for you. Also we had expired yogurts that my kids were about to eat. Please address that to the property and see what actions they will take.
Thank you,
by A verified traveler
Posted 13 Aug 2022
by A verified traveler
Posted 9 Aug 2022 on Hotels
Comment from Hotel Management
5 Sep 2022 by Hotel National Team, Hotel Management
Thank you for your time and review.
by A verified traveler
Posted 8 Aug 2022
Friendly staff
Comment from Hotel Management
10 Aug 2022 by Sales Department , Hotel Management
Dear Guest, Warm Greetings from Hotel National Armenia and thank you for taking the time to leave a review. We are pleased to hear that we could exceed your expectations and provide you with the experience that we strive to uphold. We look forward to welcoming you in a not too distant future. Best wishes, Hotel National Team
by A verified traveler
Posted 5 Aug 2022
Very good position of the hotel - near Republic Square. Lots of good restaurants nearby.
Comment from Hotel Management
10 Aug 2022 by Sales Department , Hotel Management
Dear Guest, Thank you for choosing National Armenia Hotel! Thank you very much for taking the time to share your experience of your stay at our hotel. We are very pleased to know that you were satisfied with the service and work of our colleagues. We strive to make our guests feel comfortable in our hotel. We hope you will come back to us! Best regards, Hotel National Team
by A verified traveler
Posted 21 Jun 2022
