Ratings based on 73 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Sep 2023
Wonderful place! Great experience!
by A verified traveler
Pretty, cosy hotel
Posted 28 Feb 2017 on HotelsVery nice hotel and helpful staff, lovely rooms (everything you need, very clean, warm and cosy). Wifi included in the room. Good breakfast in a very nice dining room.
A good walk to the ski centre, but we understand that they will possibly be arranging a shuttle/bus again next year.
Fantastic area for skiing, particularly lots of green slopes for beginners.
by Guy from Houten, NL
Hafjell, apartments
Posted 11 May 2015 on HotelsA single night's stay, near Lillehammer, to give the kids a taste of the mountains, and to see the snow that's still around at the moment. Very nice little apartments, close to the amenities.
by Danielle from Manchester, UK
Doomed from the start
Posted 18 Mar 2014Because of poor communication from Expedia, when we arrived to the hotel we were told our booking had been cancelled (which we were NOT informed of). The staff member was able to find us a room (in what looked like the barn and not worth the almost £160 per night we paid). The quality of the apartment was VERY poor (see photos), with thin 'pull-out' style beds and ill-fitted fixtures throughout. The remaining rooms were occupied by children who ran about knocking on the door and windows until late every night. The bus to/from the centre was not frequent enough and the walk to the supermarket was approx 15-20min walk. The quality of breakfast was poor and although the fireplace in the lobby was beautiful it was rare to find the seating available to enjoy your £9 bottle of Corona or Carlsberg. On our last night we were the only guests at the hotel - which we discovered when going to dinner to discover the place was locked up with no one in sight. Positives: lovely staff on the desk, free wifi, mention your staying at Nermo and receive 10% of ski hire. I wouldn't recommend this hotel, or using Expedia.
by Charlie
Bring a towel and bedsheets of your own
Posted 18 Sep 2012 on HotelsI opted for the "apartment" instead of the "hotel room," and it was... interesting. No towel, no bedsheets, and the kitchen cabinets were the barest I've ever seen in hotel kitchen. Apparently this isn't uncommon in Norway, but it was a big surprise. I did not have a car, so it was a good, long, mile and a half walk to and from the chairlift every day, too. Otherwise the hotel service was great, the price was reasonable, and the room was clean and welcoming. I would recommend this room to anyone looking to save a few bucks, but be aware that you will need to come prepared.
by A verified traveler from Manchester, England
Unexpected surprises
Posted 29 Aug 2011 on HotelsI was looking for TWO hotel rooms to accommodate 3 adults and 3 children in Lillehammer. The Nermo came up as an option offering us a two bedroomed apartment for a reasonable price so I booked it. As it turned out the Nermo is actually 15 kms from Lillehammer and well off the beaten track. We were a little shocked to be told upon arrival that our apartment was in the large barn at the end of the hotel. However, it turned out to be fine - spacious with a verandah overlooking the hotels golf course. Although there were duvets and pillows on the beds - no bedding or towels. Only when we returned to reception were we told that it is normal in Norway to provide your own bedding and towels in apartments. Obviously, we hadn't considered taking any with us and no mention was made of this when booking. It was expensive to hire bedding for 6 people for one night, despite a discount, but we had no choice.
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 25 Jul 2023
Koselig hotell med hyggelig personale. Rolig område. Deilig basseng. Anbefales.
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler
Posted 13 Mar 2023 on Hotels
