Ratings based on 150 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Horrible customer service.
by A verified traveler
Posted 9 Dec 2023
Great property
Comment from Hotel Management
12 Mar 2024 by HOTEL KENNYSTAY, Hotel Management
호텔케니를 이용해주셔서 정말 감사드립니다.또한 귀중한 시간 내주셔서 좋은 평점주셔서다시한번 정말 감사합니다.
by A verified traveler from Lorton
Posted 24 Oct 2023
Room was too small. Maid service continued to unplug my charger
by A verified traveler
Posted 15 Aug 2023
Excellent facilities. Close to boardwalk. Amazing views from the room. Very helpful staff.
Comment from Hotel Management
25 Aug 2023 by 호텔케니여수, Hotel Management
안녕하세요, 호텔케니여수입니다.고객님의 여수 여행에 저희 호텔케니여수가 포근한 잠자리를 제공해드릴 수 있어 영광입니다.여수에서 좋은 기억, 즐거운 추억만 가져가셨기를 바라며, 후기 남겨주셔서 감사합니다.오늘도 좋은 하루 되세요!
by A verified traveler
Satisfying five-night stay
Posted 29 May 2023 on HotelsI had a 4nt stay here & stayed another night bc Yeosu is so great! I booked a single figuring the extra 3 sq.m. don't justify the price difference, especially since I'd be out all day.
The city view was nice as Yeosu is such a pretty city from all angles. The room was cramped. You'd think there'd be better planning so as to maximize the tiny space: 3 coathangers - the rack was so close to the wall, you couldn't hang much. On the desk was a large tray that took up space. There's a kettle but no coffee or tea. There's an emart 24 downtstairs but do I really need to buy a whole box of coffee for a few days' stay? Also a hairdryer which I don't use but had nowhere to put it. The mini-fridge had free water, which was nice after a cold day & they replenish it daily.
I had an emergency one morning & learned that the clunky phone doesn't allow outside calls, only to Front Desk, yet more space taken up on the desk. Why not have a simple wall unit? The TV only had Korean channels
The bathroom was big for a room that size but could use a small shelf & hooks. They say housekeeping is by request but they come daily to make the bed & replace items. Very clean, which I appreciated.
The woman on day staff early in the trip was AMAZING & so helpful! I wish I got her name (May 21-23). The guy in the evening was a useless tool however.
Why hotels.com doesn't have a summary rating for Location is beyond me but Hotel Kenny is in the perfect location for easy access by foot or bus to everywhere.
by A verified traveler
Posted 26 May 2023 on Hotels
It was amaizing, I will come again this place and the hotel.
by A verified traveler
Posted 17 Sep 2022
A/C is not powerful.
Not enough cooling.
by A verified traveler
Posted 12 Mar 2022 on Orbitz
by A verified traveler
Posted 10 Jul 2021
Comment from Hotel Management
25 Jul 2021 by lhy, Hotel Management
저희 호텔을 이용해 주셔서 감사합니다. 계시는 동안 어떤게 문제였을까요??ㅠㅠ 다음에 오실땐 더욱더 만족하는 호텔케니여수가 되겠습니다 항상 행복하세요^^
