Ratings based on 905 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Shaker Heights
Posted 23 Jun 2024
Comment from Hotel Management
24 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 22 Jun 2024
Big room, water-mist shower head. Except the carpet looks old, otherwise, a nice place to stay.
Comment from Hotel Management
24 Jun 2024 by HYO-JIN/KIM, Hotel Management
Thank you for sharing your experience of Hotel Leo,I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler from Tamuning
Posted 16 Jun 2024
Pleasantly surprised. For us, Hotel Leo is the best hotel stay experience we’ve had in South Korea. Highlights of what to expect:
- larger rooms compared to most properties in South Korea;
- breakfast buffet isn’t large but a good staple of international mix with some local Korean dishes. Everything we ate was delicious;
- LG Steam Closet Care System in the room removed the wrinkles or refresh our clothes without washing;
- cable TV loaded with different channels;
- walking distance to Jeju Cultural Street;
- quality soaps, shampoo and conditioner. Note, no toothbrush nor toothpaste;
- great water pressure & hot water;
- bidet toilet with options for enhanced cleaning / comfort;
- staff speak fluent English and Mandarin. They helped us get taxis, gave directions to nearby restaurants, etc;
- almost every room and hallway are decorated with local art;
- overall property decor is modern;
If there are other Hotel Leo properties in other cities, We’ll be booking our stays there.
Comment from Hotel Management
17 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 14 Jun 2024
Excellent location with good restaurants and shopping areas within walking distance. Hotel staff was very courteous and helpful, and always ready to help upon request. Valet parking is convenient, and transportation to and fro airport is very easy and straightforward. Definitely recommended if seeking to stay near airport.
Comment from Hotel Management
14 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 13 Jun 2024
The traditional “ondol” room had modern amenities minus a refrigerator. There was noise coming from construction outside in the late morning. There was good selection at the buffet with OK flavor. Overall, the facilities were clean and comfortable with helpful English-speaking staff. Thank you for a pleasant stay!
Comment from Hotel Management
13 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 13 May 2024
We stayed here on the last night of our stay in Jeju, as we needed to be near the airport after returning of rental car.
They have valet service for cars; the hotel room is spacious and clean plenty of dining options nearby (hotel staff recommended us but we decided to take the car for a drive to black pork street before returning).
There is a weighing scale at lobby - great for us trying to figure if we are overweight.
When the central AC was a bit warm - we just called frontdesk and they turned on the AC blower unit so that was perfect.
Just to say - this hotel is a 20 mins bus ride from Jeju Airport (the taxi queue was CRAZY) and so we just hopped onto bus for 1150 won /pax - bus stops right across from Hotel Leo.
Next morning, hotel booked me a taxi and it was 5500 won / 10 mins ride to airport.
Please do consider staying here if you need a convenient spot in Jeju City! I can't wait to be back - Thank you Hotel Leo!
Comment from Hotel Management
14 May 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler from Evans
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by HYO-JIN/KIM, Hotel Management
Dears,Warm greeting from hotel leo.We are sorry to hear about the unsatisfactory stay you had at our hotel.If you give us more feedback, we are ready to work on improving it.Thanks and Regards,
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by HYO-JIN/KIM, Hotel Management
Dear,Warm greeting from hotel leo.And thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Impressive service from Helen
Posted 21 Jan 2024 on HotelsRoom was alright but a little noisy however the service from Miss Helen compensated everything. She was most helpful & knowledgable. Her service is genuine and warm.
Comment from Hotel Management
22 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Recommended!
Posted 24 Dec 2023 on HotelsReceptionist was very welcoming and helpful 👍 Hotel location convenient, with a laundry self service shop nearby(note not on site). Our triple bed room was comfortable and clean.
Comment from Hotel Management
10 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
