Ratings based on 898 Verified Reviews

4.5 out of 5
85% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
We stayed here on the last night of our stay in Jeju, as we needed to be near the airport after returning of rental car. They have valet service for cars; the hotel room is spacious and clean plenty of dining options nearby (hotel staff recommended us but we decided to take the car for a drive to black pork street before returning). There is a weighing scale at lobby - great for us trying to figure if we are overweight. When the central AC was a bit warm - we just called frontdesk and they turned on the AC blower unit so that was perfect. Just to say - this hotel is a 20 mins bus ride from Jeju Airport (the taxi queue was CRAZY) and so we just hopped onto bus for 1150 won /pax - bus stops right across from Hotel Leo. Next morning, hotel booked me a taxi and it was 5500 won / 10 mins ride to airport. Please do consider staying here if you need a convenient spot in Jeju City! I can't wait to be back - Thank you Hotel Leo!
Comment from Hotel Management
14 May 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
1 out of 5
by A verified traveler from Evans

Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by HYO-JIN/KIM, Hotel Management
Dears,Warm greeting from hotel leo.We are sorry to hear about the unsatisfactory stay you had at our hotel.If you give us more feedback, we are ready to work on improving it.Thanks and Regards,
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by HYO-JIN/KIM, Hotel Management
Dear,Warm greeting from hotel leo.And thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
4 out of 5
by A verified traveler

Impressive service from Helen

Posted 21 Jan 2024 on Hotels
Room was alright but a little noisy however the service from Miss Helen compensated everything. She was most helpful & knowledgable. Her service is genuine and warm.
Comment from Hotel Management
22 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
5 out of 5
by A verified traveler

Recommended!

Posted 24 Dec 2023 on Hotels
Receptionist was very welcoming and helpful 👍 Hotel location convenient, with a laundry self service shop nearby(note not on site). Our triple bed room was comfortable and clean.
Comment from Hotel Management
10 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
5 out of 5
by A verified traveler

Posted 17 Dec 2023
Many food options nearby. Friendly front counter can recommend you local food. Bus to airport was only around 15 mins but cab right there only $5-6
Comment from Hotel Management
13 Feb 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Amazing friendly female receptionist

Posted 14 Dec 2023 on Hotels
Amazing service from the friendly female receptionist. Very helpful and knowing my daughter sick, she bring us to the family clinic next to the hotel. She is very professional and helpful.
Comment from Hotel Management
15 Dec 2023 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
4 out of 5
by A verified traveler

Posted 13 Dec 2023
Comment from Hotel Management
10 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Posted 23 Nov 2023
Good location and the front desk staff very helpful and professional.
Comment from Hotel Management
24 Nov 2023 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,