Ratings based on 982 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
It was a good spot. Lots of room to walk dog. Firm beds. Clean. Breakfast was real food.
Comment from Hotel Management
11 Jun 2024 by GM, Hotel Management
Dear Essalona,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay, including the ample space for walking your dog, comfortable beds, cleanliness, and the breakfast offerings. We hope to welcome you back for another pleasant experience soon at Best western point south.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 31 May 2024
Front desk was very supportive and accommodated my request without hesitation.
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear Miraj,Thank you for your kind words! We're thrilled to hear our front desk team could assist you so seamlessly.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 29 May 2024
Good
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear Carlos,Thank you for your feedback! We're glad you had a good stay and hope to welcome you back soon at Best Western Point South.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 25 May 2024
Our assigned room reeked of smoke and had a hole torn out of the carpet right in the middle of the room. The new room assigned was tired as well.
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Hey Dean,Thank you for your feedback. We apologize for the issues you encountered and will address them immediately to improve our accommodations.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 24 May 2024
Everything was nice and clean. Food was great.
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear Shannice,Thank you for your review! We're delighted to hear you enjoyed our clean facilities and great food.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 23 May 2024
Great customer service. The rooms are clean. The decor needs to be updated
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Dear James,Thank you for your feedback! We're glad you enjoyed the service and cleanliness, and we'll consider updating the decor.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 20 May 2024
The indoor pool
Comment from Hotel Management
1 Jun 2024 by GM, Hotel Management
Hey Christian,Thank you for your review! We're glad you enjoyed the indoor pool and hope to welcome you back soon at Best western point south.Sincerely,Hotel General Manager.Best western point south.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Front Desk Clerk, Hotel Management
We do apologize about the stay that you had with us and we do apologize that you did not enjoy the stay. As we are in the process of renovations and making the property a better stay for all guest we hope that you would come back and see our improvements.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Rajan Kapadia GM, Hotel Management
Hello Bobbie, Thank you for choosing to stay with us and Please call us and let us know so that we can correct our shortfall.
by A verified traveler
Posted 6 May 2024
Very friendly staff and it was very clean.
Comment from Hotel Management
16 May 2024 by Front Desk CLerk, Hotel Management
Thank you for taking time out to review our property and we are glad that yo enjoyed your stay with us.
