Ratings based on 172 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Absolutely wonderful stay for my husband’s birthday! Loved the Victorian character with updated modern conveniences. Huge rooms with Lots of Wildlife. 10/10. Highly recommend this hotel and the dining hall was great too. Loved walking the hot Springs at sunset!
by A verified traveler
Posted 30 May 2024
I'm grateful for the opportunity to overnight inside the park. Overall, it's a wonderful experience. I will say though that it would be nice if there was dedicated parking for each cabin. Someone had grabbed the parking place to our cabin which sent us on a 10 minute search for an appropriate place to park. Additionally, I must comment on the dining hall. We made it a point to arrive at opening time for breakfast, but were told there would be a wait. Over half the tables in the dining room were still available. Upon my registering my complaint, I was told that several employees had called in to take the day off. I couldn't believe there weren't stand-by employees to fill these slots. After a 20 minute wait and still no table, my sister and I left, hungry. Disappointed at what boils down to poor service at the dining hall. Finally, I'll repeat, that the lodging itself, the cabins, the staff all made for an overall enjoyable visit. Thank you.
by A verified traveler
Posted 25 May 2024
The rooms leave a lot to be desired (small and temp control is an issue) but it’s clean and close to Mammoth Springs and north side of the park.
by A verified traveler
Posted 22 May 2024
Would recommend!!!!
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 20 May 2024
I was so excited about our trip to visit Yellowstone Nat’l Park. We arrived late in the evening due to a flight delay. The only negative comment I have is that the noise from closing car doors made it hard to sleep—vehicles can park close to the cabins. The cabin rooms are small but accommodate two people. We didn’t come all that way to stay in a room. We had a nice breakfast in the dining room and especially enjoyed the short walks to the visitor’s center, park store, and hot springs.
by A verified traveler
Posted 18 May 2024
Property is Too old
by A verified traveler
Posted 17 May 2024
We stayed in a cabin. They are bare minimum a sink, bed and chairs. They were relatively clean however i did find old popcorn under a chair in our room. It was cool to see the elk eating right in front of our cabin. The hand soap pump was broken in our room. The bathrooms were clean however the shower had shampoo, conditioner and body but the conditioner and body wash pumps didnt work and I couldn't figure out how to get them off the wall to use so mid shower had to move to the other shower. The men's bathroom body wash was also broken.
The amenities were lacking, no coffee unless you drove to the main lobby and purchased one. I think for the price they charge they could at least give a coffee maker.
The restaurant is expensive and the service for dinner wasn't great. The breakfast buffet was good and the service was much better.
Overall good atmosphere but lacking amenities for the cost. A coffee maker, refrigerator and microwave would be very helpful.
by A verified traveler
Posted 16 May 2024
Cabins are tiny with no extras like fridges, microwaves, or coffee makers. It's just a place to sleep basically. The only area we could get Wi Fi was in the main building's lobby.
But the location was fantastic!
by A verified traveler
Posted 16 May 2024
