Ratings based on 99 Verified Reviews

3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Palm Springs

This traveler left a rating score only Posted 6 May 2024
4 out of 5
by A verified traveler from Naucalpan

Posted 3 Mar 2024
It is what it is
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 8 Apr 2023
El personal es súper cordial, las instalaciones están impecables. Súper recomendable 🙂
4 out of 5
by A verified traveler

Posted 24 Nov 2022 on Ebookers
Nivel Hotel
1 out of 5
by A verified traveler

Posted 28 Oct 2021
no respetaron los terminos de mi reserva
Comment from Hotel Management
29 Oct 2021 by Hotel Palmas Cocoyoc, Hotel Management
en concreto me puede decir cual es su inconformidad para poder trabajar en ello y poder brindarle un mejor servicio ..'
5 out of 5
by A verified traveler

Posted 27 Jul 2021
Amazing service and amazing staff
Comment from Hotel Management
27 Jul 2021 by Hotel Palmas Cocoyoc, Hotel Management
Agradecemos sus comentarios, es un placer recibirlos, y esperemos que nos visiten muy pronto, gracias
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2020
5 out of 5
by A verified traveler from Metepec, Mex

Posted 9 Jul 2019
Nice place for non expensive rate, near Six flags.
Comment from Hotel Management
19 Aug 2019 by hotel palmas cocoyoc , Hotel Management
gracias por alojarse
2 out of 5
by A verified traveler

Posted 29 Apr 2024
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel