Ratings based on 388 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Pool was closed, limited dining options. Lounge is terrible. Constant noise from the formula track from 9am to 12.30am. Area around the hotel is terrible. Would not stay here again.
Comment from Hotel Management
22 Apr 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please rest assured that your concerns regarding the pool closure, dining options, and noise disturbance have been duly noted and will be addressed with our team to ensure improvements are made. It's worth noting that one of the unique features of our property is its one and only hotel on top of the racetrack, which does result in occasional car noise. We have made sure to mention this feature on our official website to help set clear expectations for our guests before their stay. Once again, we apologize for any inconvenience this may have caused you. Your feedback is highly valued, and we thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler
Posted 1 Apr 2024
This place was great and we had an amazing time. The food in Garage and Amici was delicious as was the room service food, we didn’t try the other restaurants. The gym facilities and spa was good and helpful. The room was clean and spacious whereas the bathroom was disappointing due to the see through windows and glass which was very disturbing. The views were immaculate and the location was amazing to be very close to the F1 track and many attractions and theme parks. On the other hand we felt as if the free shuttles were quite misleading as they always seemed full and we had to waste many dirhams on taxi service to and from our destination.
Comment from Hotel Management
2 Apr 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed our culinary offerings, gym and spa facilities.We appreciate your feedback regarding the bathroom design. Rest assured, we will review this aspect to ensure the utmost comfort and privacy for our guests.We are sorry to hear about the inconvenience caused by the Yas island shuttle service, which is beyond our control. We hope to welcome you back soon for another memorable stay at W Abu Dhabi - Yas Island.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
2 Apr 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler
Posted 29 Mar 2024
It was a great property with pleasant staff.
Comment from Hotel Management
29 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler
Posted 18 Mar 2024
Decent
Comment from Hotel Management
21 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards,
by A verified traveler
Posted 17 Mar 2024
Great place would love to watch the f1 from here
Comment from Hotel Management
17 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler
Posted 29 Feb 2024
One of the best hotels I’ve stayed at
Comment from Hotel Management
1 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler from Wellesley
Posted 28 Feb 2024
Great
Comment from Hotel Management
4 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Janine Gerlich (General Manager), Hotel Management
Dear Guest, We appreciate your positive review on Expedia. We're delighted to have had you as our guest at W Abu Dhabi – Yas Island, and it's wonderful to see that you thoroughly enjoyed your stay, as reflected in your excellent rating. Your feedback is valued, and we eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards,
