Ratings based on 169 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
About 3 miles from Yarm. No staff at address so had get key from a lock safe. Room was too hot on arrival. Difficult to get cooler. Eventually turned off towel rail but ended up with a cold shower on day 2. Also a cracked toilet seat. Nobody about for assistance. Also on arrival toilet had not been flushed with both types evident to flush away. This was a shame as room was spotless and nicely decorated. Loud noises from room above so not a good nights sleep unfortunately.
by A verified traveler
Quirky but nice.
Posted 14 Jan 2024 on HotelsLovely quirky place with a very friendly, helpful manager. Our room was OK, rather basic but overall nice and clean.
There are no breakfast facilities so it means a drive into Yarm - tho it's a really lovely town. The pub is very close by and does do evening meals.
by A verified traveler
Nice room but don’t rely on charging your car here
Posted 10 Sep 2023 on HotelsThe Tool Shed room was nice and very clean. Check in was easy. Had booked this place because it advertises a charger for electric cars and I was travelling in my EV from Manchester so needed to charge. I called the day before to check the chargers toe to make sure it was compatible and received a photo of the charger. All good so far. Unfortunately when we arrived and saw where the charger was there was a large caravan next to it so was not accessible unless you had a 10m cable - standard 5 or 6m cables will not reach. After checking with the the guy when we checked in it looks like this caravan is permanently there.
Only other problem we had was that the hot water ran out after about 10 seconds so had to have cold showers.
Location is good and the pub About 50m away is really nice.
Comment from Hotel Management
6 Nov 2023 by Barbara, Hotel Management
Hi, Matthew! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara
by A verified traveler
Posted 13 Feb 2023 on Hotels
Lovely place stayed one night to celebrate valentines rose petals on bed chocolates and a rose what a lovely touch room was lovely and warm and had a lovely sleep will be going back again a enjoyable experience
Comment from Hotel Management
14 Feb 2023 by Lisa, Hotel Management
Thank you so much for the wonderful rating, lynn! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa
by A verified traveler
Posted 21 Jan 2023 on Hotels
Great stay and room
Comment from Hotel Management
26 Jan 2023 by Ammy, Hotel Management
Hi, Richard! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
by A verified traveler
Posted 2 Dec 2022 on Hotels
Comment from Hotel Management
9 Dec 2022 by Ava, Hotel Management
Hey, Jennifer! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava
by A verified traveler
Posted 16 Nov 2022 on Hotels
Comment from Hotel Management
19 Nov 2022 by Ammy, Hotel Management
Hi, Mick! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah
by A verified traveler
Posted 10 Oct 2022
Wonderful place to stay, will def be using it again in the future.
Comment from Hotel Management
19 Nov 2022 by Ammy, Hotel Management
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
by A verified traveler
Hot Tub Break
Posted 7 Oct 2022 on HotelsGreat mid week break, local
Pub is excellent and the we had the room with a hot tub. Will be back !!
Comment from Hotel Management
19 Nov 2022 by Ammy, Hotel Management
Hi, Andrew! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
by A verified traveler
Posted 3 Oct 2022 on Hotels
Comment from Hotel Management
19 Nov 2022 by Ammy, Hotel Management
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah
