Ratings based on 16 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted 25 Jul 2018
Quiet and good location.
Very friendly staff.
Plenty of parking space.
The Yanagawa canak punting trip was a great way to see the city
by A verified traveler
Old Hotel with a very small Onsen
Posted 21 May 2018Booked this hotel because I was hoping to enjoy onsen in a traditional Japanese setting. Arrived at 2pm, but the staff insisted that I pay for an extra 1,296 yen for early check in. It was rainy outside and I was carrying my luggage so I had no choice. Onsen is really small - about 3*4m, more like a bathtub. Breakfast is Japanese style and very delicious.
by A verified traveler
Posted 23 Mar 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Hawaii
Enjoyed traditional ryokan experience
Posted 29 Nov 2016 on Travelocity
Pros: Japanese-style rooms, breakfasts, accommodating staff, peaceful atmosphere. Convenient to sightseeing and transportation.
Cons:
Location: Donko boats and canal walk are lovely, even in the rain! Must eat unagi (eel) in Yanagawa.
Japanese-style (futon) room comfortable, clean and included sitting area overlooking garden. Delicious Japanese-style breakfast. Indoor onsen. We are walkers so walked 15-20 min from the Nishitetsu station. Shorter walk to bus stop to Saga, also to Donko boats, canals, and other Yanagawa sightseeing locations. Staff spoke limited English but this was not any different than others places in Kyushu. Names of guests are posted at front desk as welcome. Recommend this mid-level ryokan for a good value, good experience.
by A verified traveler
Posted 17 Dec 2019
by A verified traveler
Posted 18 Sep 2019 on Hotels
家族で楽しく過ごせました！
by A verified traveler
台風にも負けず！
Posted 2 Oct 2018 on Hotels台風24号情報を睨みながら、妻のキャンセル要請を斥け斥け強行した。私ども年寄り夫婦は熊本から、娘が鳥栖から孫と共に白柳荘にて合流。宿泊客は私達のみ。贅沢な空間を独占！急な依頼にも関わらず豪華な夕食を提供された。妻の誕生祝いの旅だったのだが、夕飯時の会話を耳にされたのであろう翌日朝食には特別なフルーツ盛りが‼️スタッフの心遣いが嬉しかった。
by A verified traveler from Hong Kong
在柳川市街的小酒店
Posted 5 Aug 2018不是溫泉旅館，但有小型大浴場。
和室，清潔方面也算不錯，除了發現有蟑螂和小昆蟲。
不提供飲用凍水，要到自動販賣機買瓶裝水，只提供熱水冲茶。
by 이정호 from 대한민국
꽤나 괜찮은..
Posted 15 Aug 2017 on Hotels일본의 가정집느낌입니다. 아늑하고 좋네요. 약간 시설적으로 오래된느낌은 있습니다. 직원분들도 친절하고 위치도 괜찮습니다.
Recommended
for Everyoneby A verified traveler from Macau
Posted 14 Jul 2017
The room is great, and also it's view. And a nice breakfast.
