Ratings based on 20 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2024
The area definitely wasn’t worth the price I paid but worth it so I could go to Zao onsen
by A verified traveler
Posted 21 Jan 2024
Just 20 minutes drive from the city centre and skiing site. The staff is very helpfull and polite. The room is very clean and tidy. The onsen is on the top floor with a very good view. A highly recommended hotel.
by A verified traveler
Posted 19 Nov 2023
My room was dark, reeked of smoke and small. I was offered another larger room with view and had to pay more. The manager said he would waive the extra costs but at the bill when I checked out, he did not waive it. The food was mediocre. Hotel is not next to another, it was expensive to take taxi.
by A verified traveler
Great value for money and very friendly staff
Posted 25 Oct 2023 on HotelsThe staff were very welcoming and friendly and tried their best to communicate to my friends and I in English. They did a great job providing the information we needed for our stay. The facilities are great, especially the public baths. I would recommend staying here if you are looking for a place to stay in the area. My friends and I had visited the Zaō Fox Village then drive along the mountains to get to the hotel. Overall it was very good value for money and we were able to stay longer.
by A verified traveler
Posted 13 Jun 2024
可愛いホテルでした。
夜遅くに到着、朝出発でしたので、周辺に何があるのか、わかりませんでしたが、ホテルの中で、ゆっくり楽しめるところでした。
朝食もとても美味しかったです。
明るく、素敵な笑顔でのお見送りもとても嬉しかったです。ありがとうございました。
by A verified traveler
Posted 2 Jun 2024
すごく良かったです。
by A verified traveler
Posted 11 Mar 2024
小さいお子さん連れも多く マンガや本のスペースがあるので ゆっくりできました。
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024
