Ratings based on 61 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024 on Hotels
Loved our room, the onsen was clean and relaxing. The food was great and the service was perfect.
by A verified traveler
Posted 17 Mar 2024
Nice and clean room. Staff is very friendly and helpful too!
by A verified traveler
Posted 3 Mar 2024
Great place to stay
by A verified traveler from Hong Kong
Posted 6 Feb 2024
太多梯級，不方便長者行動
by A verified traveler
Posted 27 Jan 2024 on Wotif
Very spacious and clean, staffs are pretty nice. Close to the ski area. A bit pricey.
by A verified traveler
Amazing! Great traditional food. Lovely helpfull s
Posted 26 Dec 2023 on HotelsThis place was absolutely amazing. Staff was exceptional.Hotel was very clean and accommodating. They give you so much food. Dinner comes with probably 20 different pieces of food that is traditional. I ate food that i still don’t know what it was but it was prepared and displayed beautifully. Onsen was small but clean and great after a day of skiing. Would definitely come back.
by A verified traveler
Posted 9 Nov 2023
Omiya Ryokan is easily accessible by car. There is parking not too far from the Ryokan itself. Staff service was excellent; they were accommodating even though we didn’t speak a word of Japanese (thank god for Google Translate). The food was a delight. Room was spacious and very clean. The onsen was small, but was really well kept. 10/10.
by A verified traveler
Posted 16 Feb 2023
This a great place to stay if you are looking for a typical Japanese hotel with a hot spring in the hotel and within walking distance of the Zao ski area. The hotel is clean and comfortable. They have a nice lounge area to relax after skiing. We had 1/2 board that included a typical Japanese breakfast and dinner - both expertly served and outstanding. Highly recommended hotel!!!
by A verified traveler
Posted 4 Mar 2022
by A verified traveler
Posted 15 Feb 2020 on Hotels
Absolutely incredible experience! One of the more amazing places I’ve ever stayed. Service was top notch! Clean and spacious rooms. A perfect taste of traditional ryokan. Exquisite dining as well!
