Ratings based on 30 Verified Reviews

4.2 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tokyo

This traveler left a rating score only Posted 1 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2021 on Hotels
5 out of 5
by A verified traveler

Posted 22 Feb 2019
Very friendly and helpful staff with good English skills.
4 out of 5
by A verified traveler

Old fashioned Charm and Hospitality.

Posted 10 Aug 2018 on Hotels
This hotel has seen better days.. to be fair it's probably buzzing in the ski season, the whole town would come alive! It was very quiet in mid summer. The owner/manager couple are just delightful but it's a lot of work to keep this old place in shape! Full marks for effort!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience

Posted 9 Jan 2018 on Orbitz
Pros: The feel of stepping back into time. The Innkeeper was very helpful and nice.
Cons: For the price, theres nothing that needs to be changed. Its a great deal, not allot of frills but its made up for in character and charm.
Location: Ski, Onsen, Snow Monsters, good food. I wouldn't suggest the fox farm, it was alright but not worth the drive.
Blast from the past, the owners are social and make your stay very relaxed. This place is an original onsen from the 40s I believe and you can definitely tell its old, but the owners do a great job of making it feel rustic and authentic. Breakfast was included and very good, even for an American who needed some of it to be explained to them. Zao is amazing and my trip wouldn't have been complete if I would have stayed in a more modern place. Perfect walking distance to the slopes and the owner even had discount tickets and good recommendations from food to skiing, to sites. Can't say enough about how nice they were, I took many pictures inside the hotel. Also useful is they have onsite parking and it made things very convenient as parking in Japan can be fun without snow...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
4 out of 5
by A verified traveler

Posted 25 Jan 2024
温泉の中心街に位置、スキー場やレストラン町営温泉、コンビニなど近く便利であった。オーナーや女将さんがとても気さくで朝食も都合していただきました。 朝食はあらかじめ頼んだほうが良い、近くのレストランは昼と夜のみ営業。スキーは大寒波のおかげでパウダースノー、猛吹雪とホワイトアウトを経験したがとても楽しめた。オーナーのステレオ設備は半端なく、豊かな音量のザカーペンターズバックミュージックなどなつかしの プレイをたのしむことができた。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023 on Hotels
5 out of 5
by A verified traveler

A great traditional hostel

Posted 7 Dec 2023 on Hotels
If you like a traditional room with a very hot onsen and great breakfast this is for you
4 out of 5
by A verified traveler

和式最高だ

Posted 30 Oct 2023 on Hotels
和式旅館で親切な雰囲気過ごして最高の気持ちでした。 感謝申し上げます。