Ratings based on 599 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 21 May 2024
It was a great stay. Staff were friendly and breakfast was so good. The swimming pool was all working and enjoyable! Overall I recommend hotel, it is definitely a good stay.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Good Afternoon Stella,Thank you for your review. We are thrilled to have earned a perfect rating for your time with us! Our team will be delighted to learn that they made a positive impact on your stay. It is wonderful to know that our swimming pool, breakfast, and service were appreciated. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
by A verified traveler
Posted 20 May 2024
Friendly staff, no towels, left over food in the frig, had to have staff unplug frig it was so loud.
Comment from Hotel Management
20 May 2024 by GM Jason Jones, Hotel Management
Dear Amy,We greatly appreciate you taking a moment to let us know about your stay with us.We are saddened to hear that your visit was less than desirable. We have shared your comments with our staff to keep in mind as we continue to train and retrain to provide the exceptional experience that we strive to provide for all of our guests.We hope to have another opportunity to host you should your travels bring you back to the Yakima area.Sincerely,Jason JonesGeneral Manager
by A verified traveler
Posted 14 May 2024
To much with cats out side crying
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Good Afternoon, Sandra,Thank you for your perfect rating of Comfort Suites – Yakima! We're pleased to know you enjoyed your stay overall; however, we regret to hear of any noise disturbance you encountered. We look forward to welcoming you back soon for another great stay.
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 2 May 2024
Good customer service.
Very nice room
Comment from Hotel Management
6 May 2024 by General Manager, Hotel Management
Good Afternoon Everlides,Thank you for your review! From all of us at Comfort Suites – Yakima, we are pleased to know you enjoyed our comfortable rooms and our exceptional service. Should you return to the area, it would be our pleasure to have you join us again for another terrific experience.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Ns
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Good Evening, Sonja,Thank you for your review! We hope you enjoyed your stay and would love to welcome you back anytime.
by A verified traveler
Posted 1 Apr 2024
Team there was very responsive and helpful.
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Good Morning Shana, Thank you for staying at Comfort Suites – Yakima. We pride ourselves on providing attentive service to ensure our guests have a seamless experience. Your appreciation motivates us to continue delivering top-notch assistance, and we look forward to your next visit!
by A verified traveler
Posted 28 Mar 2024
Older property. Lobby could be updated. Room is comfortable. Great mattress.
Comment from Hotel Management
1 Apr 2024 by General Manager, Hotel Management
Good Morning Candace,Thank you for choosing Comfort Suites—Yakima and for sharing your kind review. We know there's nothing better than a good night's sleep, so we are thrilled you enjoyed our comfortable accommodations and great mattress. We look forward to welcoming you back for another wonderful visit.
