Ratings based on 11 Verified Reviews

4.3 out of 5
33% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Dec 2020 on Hotels
酒店去告庄不方便，打車需要廿十多元。酒店的保養不夠好，很多地方是烂的。
1 out of 5
by A verified traveler

Best avoided

Posted 1 Dec 2019 on Hotels
The hotel photos look promising, but the reality is something quite different. I encountered so many issues in this hotel with the service and facilities. Firstly, they forgot to pick me up from the airport, and when I finally arrived didn't acknowledge the problem or try to put it right. Other problems include: lack of airport and town centre shuttle service (advertised on their website but not provided); the room (uncared for, worn out furnishings, strange smells, broken fridge, slow internet, tea but no spoon, beer but no bottle opener, very limited room service menu); the food (bitter coffee, stale bread, watery beans, green hard boiled eggs, all relatively expensive); the pool (no cushions on seats, sauna, steam room and hot tub all not working); hotel surroundings (unpleasant smells, noise from loudspeakers and music performances booming at top volume).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2019
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Very new and spacious hotel.

Posted 27 Apr 2017
Hotel and resorts are almost brand new. Room is clean and spacious. Breakfast is great! Free bus to the airport. Close to shopping center and restaurants. It was a great experience!
5 out of 5
by A verified traveler

family holiday

Posted 10 Aug 2016 on Hotels
nice swimming pool,good breakfast,nice service. negative point is no good resto available for dinner in the evening
5 out of 5
by A verified traveler

Posted 17 Jun 2018
Pros: Rooms, hygiene, pools, breakfast
Cons: coffee/beer in bar was expensive. Certainly compared to Chinese restaurants, but even compared to a similar top end hotel in Europe or the US.
Location: Restaurants and cinema on foot nearby. By car: Mekong, rainforest, Dai villages, elephants
Beautiful resort area, excellent and very clean pools. Friendly and responsible staff. Nice rooms with everything you need. Breakfast buffet is very diverse with Chinese and Western luxurious choices. All fresh and well prepared. Although resort has all you need, it is a short walk to a mall, a cinema, some restaurants.
5 out of 5
by A verified traveler from 香港

酒店不錯

Posted 4 Dec 2017
在萬達度假區，三間酒店，吃吃喝喝足夠在酒店完成，價錢非常合理。 酒店的健身房，兒童樂園，泳池都不錯，而且每間酒店都有孔雀
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2017 on Hotels
5 out of 5
by zhongqiu

Posted 31 May 2017 on Hotels
隔音效果一般，两个晚上隔壁小孩子半夜大哭，把我们都吵醒了； 酒店部分员工缺乏培训，如大堂吧。 位置不错，去哪里，尤其景点，都方便，酒店设备还算可以；也许是因为假期，酒店早餐人满为患，而且早餐选择不多，吃到第三天我都没欲望吃了。。。
4 out of 5
by Aya

暖かなスタッフがいるホテル

Posted 1 Jan 2017 on Hotels
ホテル専用タクシードライバーのゾウ(ZOU )林昌さん、李生林さんのおかげで、中国が好きになりました。アジア、ヨーロッパ、南アメリカ、北アメリカ、世界中個人旅行をし、世界のタクシーを利用してきましたが、こんなに親切に対応してくださった運転手さんはいませんでした。私たちは中国語が話せないため、言葉は通じません。筆談や運転手さんの通訳アプリを使って、なんとか行きたい場所や、お互いの気持ちを伝え合いました。 　フロントのアリスさん(中国の方)もありがとうございました。アリスさんのおかげで、私たちは行きたい場所に安心して行くことができました。アリスさんのような方がフロントにいてくださることで、中国語がわからない多くの外国人宿泊客が安心して宿泊できると思います！
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