Ratings based on 105 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2024
Me and my friend stayed. I did not know Spanish but my friend did. Front desk guy was great and helpful. Rooms where clean and tidy. Always had hot water and the VIEW IS STUNNING!!!!! Both from the room and the rooftop. The hotel has no elevator so having a super large overly packed suitcase was a challenge but the front desk guy did offer if I wanted to stay on the bottom floor or the 3rd floor. I opted for the 3rd top floor anyway and it was worth it because waking up and seeing that stunning view from your bed was beyond amazing. Let me tell you that the secret to seeing the heart of everything is waking up at 6am, going to the rooftop and seeing all the birds flying around after waking up, hearing the roosters and dogs. I am not sure what kind of birds are in Xilitla but they sound amazing. They don't serve breakfast but that is ok because I would rather support the small businesses as well which are just down the road. Super nice to visit here from Canada! I felt safe even when I went out after 12 midnight. I would stay here again and recommend anyone to stay here if you want an incredible view and you have no exceptions or are not high maintenance. This is no Hilton hotel but beyond better than Hilton for the vibes, character and view. I give this hotel a 10 of 10! Property is amazing. The only thing I would say is driving up to the parking area to the hotel, because it is in a back alley, is extremely challenging and road not well maintained.
Comment from Hotel Management
9 Apr 2024 by HRL, Hotel Management
Thank you for your visit!!! And thank you for taking the time to comment about our hotel!!! Hope to see you all again!
by A verified traveler
Posted 12 Aug 2023 on Hotels
by A verified traveler
Posted 29 Jun 2023
by A verified traveler
Posted 13 Mar 2023
El lugar esta ubicado para generar una vista Hermosa. El personal es muy muy amable. Me gusto mucho. Sera mi sitio de descanso en Xilitla. Gracias.
by A verified traveler
Posted 2 Jul 2022
by A verified traveler
Posted 29 May 2022
by A verified traveler from Chula vista
Posted 5 Apr 2022
The road to get to the property was crazy lot of up hills to stressful to get to the place I had to leave the hotel after first night. I didn't want to road this pathway again
Comment from Hotel Management
6 Apr 2022 by respuesta, Hotel Management
Muchas gracias, comentando que el municipio de Xilitla está ubicado en sierra que es por lo que se caracteriza parte de la huasteca potosina, por lo que no esta a nuestro alcance la estructura de las calles, sentimos mucho que cuando usted regresó ya no teníamos disponibilidad de habitaciones por que ustedes nos solicitaron la cancelación de la segunda noche. Ya que somos uno de los pocos hoteles que contamos con estacionamiento privado, piscina, terraza, limpieza impecable y la tranquilidad que se tiene en la estancia con nosotros.
by A verified traveler from Monrovia
Posted 12 Mar 2022
The hotel was great and at the very top of the town with a great view.
by A verified traveler
Posted 21 Feb 2022
This was nice, new, clean. Nice tea and coffee in lobby. Road to driveway turn was very tight, steep, little dangerous.
by A verified traveler
Posted 8 Nov 2021 on Hotels
A bit hard to find (and get up the driveway!) but a well maintained property with an excellent view and rooftop. Shower temp could be improved - hard to find a balance between cold and warm — and the TV didn’t work.
