Ratings based on 410 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
I will never return to this hotel again.
Posted 14 Aug 2019 on HotelsThe staff is rude especially the chief of housekeeping. When I couldn’t find the face towels in the washroom, I called the receptionist. A lady came opening my door without knocking, I was quite shocked, luckily I latched the door. She asked me what was my problem , so I told her about the missing towels. She went into the washroom to check and she checked my bed too. She gave me a her disbelief look. When she came back with the towels, she asked me again whether I had misplaced somewhere. I was quite annoyed because of her accusation as if I had stolen the towels. The room was not properly clean too.
by A verified traveler from London
Posted 29 Jul 2019
Perfect central location in Xi'an. Very comfortable bed, spacious ultra modern ensuite. TV had China News in English. Helpful advice on which busses to take to reach out of city centre sites. Large desk with light . Good kettle/ fridge facilites. Plenty of coat hangers. I had an upgrade and a room with a view over the main road but good windows ment there was no noise to spoil the view.
by A verified traveler
Posted 21 Jul 2019
Comment from Hotel Management
22 Jul 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We will strengthen the staff training, improve the staff's working ability, better serve our guests, and look forward to your visit again. wish you a happy life!
by A verified traveler
Posted 6 Jul 2019 on Travelocity
They locate at the great location and provide a good breakfast.
Comment from Hotel Management
8 Jul 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and recognition of the hotel. Your satisfaction is our strength. We will continue to work hard to better serve our guests. We look forward to your visit again and wish you a happy life!
by A verified traveler
Posted 25 Jun 2019 on Orbitz
Can't beat the price...Location was great, close to everything, walking distance...could be cleaner but not horrible
Comment from Hotel Management
26 Jun 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We will continue to work hard to better serve our guests. We look forward to your visit again and wish you a happy life!
by A verified traveler
Posted 20 Jun 2019
Comment from Hotel Management
20 Jun 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments, I look forward to your visit again, I wish you a happy life!
by A verified traveler
Conveniently located
Posted 17 Jun 2019 on HotelsVery strategic location, just 10 mins walk from the bell tower and mrt. A lot of shops nearby. Room was okay.
Comment from Hotel Management
19 Jun 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We look forward to your visit again and wish you a happy life!
by A verified traveler
Very convenient location
Posted 3 Jun 2019 on HotelsComment from Hotel Management
3 Jun 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We look forward to your visit again and wish you a happy life!
by A verified traveler
Posted 25 May 2019 on Hotels
Comment from Hotel Management
28 May 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We look forward to your visit again and wish you a happy life!
by A verified traveler
Posted 12 May 2019 on Hotels
Good services and very convenient location.
Comment from Hotel Management
13 May 2019 by Ada, Hotel Management
Dear guest, thank you very much for your stay and comments. Your satisfaction is our happiest thing. We will continue to work hard to better serve our guests. We look forward to your visit again and wish you a happy life!
