Ratings based on 94 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from McAllen
Posted 30 Apr 2024
Great place to stay and awesome buffet
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 28 May 2023 on Hotels
by A verified traveler
Posted 4 Dec 2019
Comment from Hotel Management
4 Dec 2019 by Manager, Hotel Management
Thank you for your time and kindest comments in reviewing Sheraton Xi'an Hotel.
We are delighted to read that not only your stay was exceptional but we also met and exceeded your expectations!
by A verified traveler
Posted 29 Nov 2019
Great hotel,top services, great location. Friendly and obliging staff, will be back
Comment from Hotel Management
2 Dec 2019 by Manager, Hotel Management
Thank you for your time and kindest comments in reviewing Sheraton Xi'an Hotel.
We are delighted to read that not only your stay was exceptional but we also met and exceeded your expectations!
by A verified traveler
Posted 23 Nov 2019
Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Comment from Hotel Management
25 Nov 2019 by Manager, Hotel Management
We appreciate the great comments and we are delighted to learn that you were satisfied with your stay. Thank you so much for choosing to stay with us and taking your time to review our hotel.
We certainly look forward to welcoming you back again.
by A verified traveler
Posted 18 Nov 2019
Comment from Hotel Management
25 Nov 2019 by Manager, Hotel Management
We appreciate the great comments and we are delighted to learn that you were satisfied with your stay. Thank you so much for choosing to stay with us and taking your time to review our hotel.
We certainly look forward to welcoming you back again.
by A verified traveler
Posted 8 Oct 2019
Comment from Hotel Management
16 Oct 2019 by manager, Hotel Management
Thank you for your time and kindest comments in reviewing Sheraton Xi'an Hotel.
We are delighted to read that not only your stay was exceptional but we also met and exceeded your expectations!
by A verified traveler
Good value but nothing supricing
Posted 14 Sep 2019 on HotelsI spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Comment from Hotel Management
24 Sep 2019 by Manager, Hotel Management
We appreciate the great comments and we are delighted to learn that you were satisfied with your stay. Thank you so much for choosing to stay with us and taking your time to review our hotel. We certainly look forward to welcoming you back again.
by A verified traveler
Posted 12 Jul 2019
everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Comment from Hotel Management
23 Jul 2019 by Manager, Hotel Management
Thank you for choosing our hotel as your temporary home in this journey. Your good comments encourage us to do better. We look forward to welcoming you again soon.
Best Regards
