Ratings based on 79 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
family visit at Xian
Posted 11 Sep 2019 on HotelsThis is a family visit. The hotel is located near Changle park(old 动物园). There is a subway station right outside the hotel. There are a lot of subway lines build recently at Xian. It is very convenient to travel around city with subways. At hotel's parking lot, there is bus station for buses to Xian Xianyang airport. In short, the transportation is very good. The room has two full beds and one added single bed for 3 persons, with free bottle water, umbrella which I do not remember I see at US' hotel. There is balcony overseeing a pond. First floor might be better for the view. We were at 8th floor and nearby building are much higher than us. The hotel staff is polite and does not take tip. We had a family dinner at one restaurant inside hotel. The food is good, environment is also good. Another thing worth mention is that this hotel takes US credit card which is convenient for people does not have China bank account/card/Wechat pay.
by A verified traveler
Posted 12 Aug 2019
by A verified traveler from Phx Arizona
Posted 25 Jun 2019
hotel was really really nice. Has a cool fish pond, awesome views and great breakfast in the morning. Bathroom was super nice and large. Beds were really comfortable too! Staff was awesome
Comment from Hotel Management
4 Jul 2019 by Blue, Hotel Management
Dear guest,
Thank you for your exciting share.Best wishes!
by A verified traveler from Toronto
Posted 27 Apr 2019
Very nice oasis like hotel in the buzzling city of Xi’an, extremely close to subway and just oposite street (go to subway and take exit C), very nice park and lots very good restaurants. Tey get room facing coart yard with pond, very good buffet.
by A verified traveler
Posted 8 Apr 2019 on Hotels
by A verified traveler
Posted 7 Feb 2019
The place was perfect. Right next to the metro and bus station. The place was clean. We got a deluxe double room with a balcony. It was on the second the floor. I felt overall it was clean but it could have been better. I saw in my room next to the screen and balcony an old food bone. And I am allergic to dust and I could feel it. But I am more sensitive than others. I would definitely recommend this place. If I came back, I would come back to this hotel. I had overall a good experience.
by A verified traveler
Great location, but needs updating.
Posted 19 Oct 2018 on HotelsThe hotel is just a bit old, with some mold in the showers. The could do a better job at cleaning and the hotel could use some updates. The staff was very helpful, the subway is very close and there are many restaurants and places to shop nearby. The food in the restaurant is delicious.
Comment from Hotel Management
23 Oct 2018 by Blue, Hotel Management
Dear gust,
Thank you for choosing Xi'an Jianguo Hotel.Our hotel is improving facilities and services for our valued guests.We are looking forward to be at service for you.
Best Regards
by A verified traveler
Need Renovation
Posted 22 Sep 2018 on HotelsTime to renovate, especially a better air conditioning
Comment from Hotel Management
1 Oct 2018 by Blue, Hotel Management
we have recived your suggestions ,thank you.In fact,we have been renovating since 2017.We expect you will have a pleasant stay next time.
by A verified traveler
Posted 18 Aug 2018 on Hotels
Great hotel for a good price
by A verified traveler
Affordable and comfortable. Away from city.
Posted 25 Jul 2018 on HotelsChecking in process was fast and smooth. Room is a bit old. Dimly lit. Non smoking floor but there r guests smoking outside. Told them not to they still argued and ask the manager up.
