Ratings based on 100 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Oct 2020 on Hotels
Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments
4 out of 5
by A verified traveler

Convenient and comfortable

Posted 21 Oct 2019 on Hotels
Though a bit dated the place looked clean and tidy, and as it was apartment style (including kitchen) also very convenient. Bed was very comfortable. Very convenient if you are visiting Jiaotong University.
Comment from Hotel Management
21 Oct 2019 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
5 out of 5
by A verified traveler

Posted 28 Aug 2019
Very nice place to stay. Staff friendly. Convenient to take public transportation.
Comment from Hotel Management
30 Aug 2019 by ella, Hotel Management
We are very honored to you for choosing our hotel,and the suggest about we will tell the breakfast restaurant and let them change something on breakfast. Thanks for your advise
5 out of 5
by A verified traveler

Comfortable hotel and convenient location

Posted 5 May 2019 on Hotels
Two night stay for a visit to Xian Jiaotong University, which is just a short 5 minute walks away from the hotel. To be honest I had not heard before of the "Citadines" properties, and my expectations for the stay were low ... How wrong was that! Check-in was very smooth and efficient, despite the usual paperwork required for foreigner- registration in Chinese hotels. The room was on a high floor with clean windows so that I enjoy the view, and the furnishings modern and comfortable. For just a 2 night stay I did not use any of the kitchen facilities, but it was nevertheless well equipped and I could easily imagine using this place for a longer stay if ever needed. Wifi was fast and east to connect to. Breakfast on the 6th floor was also a pleasant surprise - good coffee, cooked to order egg station, good selection of both western and Chinese food items, and friendly helpful staff. No question that this will be my first choice on any return trip to this area.
Comment from Hotel Management
5 May 2019 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and the suggest about we will tell the breakfast restaurant and let them change something on breakfast. Thanks for your advise
4 out of 5
by A verified traveler

Posted 17 Jan 2019
close to XJTU; the room is clean; to subway station about 10min.
Comment from Hotel Management
23 Jan 2019 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
4 out of 5
by A verified traveler from Hong Kong

Posted 29 Nov 2018
Clean and nice hotel. Comfortable hotel and recommend travelers to stay here in Xian.
Comment from Hotel Management
30 Nov 2018 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
3 out of 5
by A verified traveler

Posted 11 Oct 2018 on Hotels
Comment from Hotel Management
19 Nov 2018 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
3 out of 5
by A verified traveler

an apartment

Posted 8 Oct 2018 on Hotels
Great Housekeeping. Receptionists are lacking service knowledge.
Comment from Hotel Management
19 Nov 2018 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
4 out of 5
by A verified traveler

Posted 19 Jul 2018
Large clean rooms. Decent location and friendly staff.
Comment from Hotel Management
23 Jul 2018 by Ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!
5 out of 5
Recommended
for Everyone
by A verified traveler

If you are looking...

Posted 22 Jun 2018
for a wonderful, central, and clean accommodation in Xi'an. Here it is!
Comment from Hotel Management
3 Jul 2018 by ella, Hotel Management
We are very honored to you for choosing our hotel,and thank you for your valuable comments to our services,We will make our best to improve our service.Hoping for your next arrival sincerely!