Ratings based on 348 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Indiana
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Jean-Philippe Jacopin 总经理, Hotel Management
Dear guest, thank you for visiting Marco Polo Xiamen! I am honored to receive your 5 out of 5.We look forward to seeing you again at Marco Polo Xiamen in the near future. -- Jean-Philippe Jacopin General Manager
by A verified traveler from Kaysville
Posted 14 Apr 2024
This is a wonderful hotel in a great area. Very clean. Wonderful walking paths from hotel around gardens and a river. Hotel staff is fantastic.
Comment from Hotel Management
15 Apr 2024 by Jean-Philippe Jacopin 总经理, Hotel Management
Dear guest, we are honored to learn that you have spent a wonderful time in the hotel, and we appreciate your recognition of the hotel's location and staff. Your recognition is our pursuit, we will continue to create a more warm and comfortable experience for you and other guests.-- Jean-Philippe Jacopin General Manager
by A verified traveler from Monterrey
Posted 27 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Jean-Philippe Jacopin 总经理, Hotel Management
Dear guest, thank you for your stay, we will continue to maintain the high quality of guest service standards, and strive to create a comfortable and warm stay for every guest experience, look forward to your stay in Marco Polo Xiamen again. --Jean-Philippe Jacopin General Manager
by A verified traveler
Posted 1 Mar 2024
The bedroom is large and clean , although it is a bit outdated. All the staffs here are very helpful and polite ( including the duty managers ).
Comment from Hotel Management
5 Mar 2024 by Jean-Philippe Jacopin 总经理, Hotel Management
Dear guest, we are honored to learn that you have spent a wonderful time in the hotel, and we appreciate your recognition of the hotel's room hygiene and staff . Your recognition is our pursuit, we will continue to create a more warm and comfortable experience for you and other guests.-- Jean-Philippe Jacopin General Manager
by A verified traveler
Posted 13 Feb 2024
good location
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Jean-Philippe Jacopin 总经理, Hotel Management
尊敬的贵宾，感谢您选择入住厦门马哥孛罗东方大酒店，酒店位于湖滨北建业路，地处厦门金融中心，坐落于风景秀丽的筼筜湖畔及白鹭观测点，交通出行便利，距著名咖啡一条街及酒吧一条街仅一步之遥，距离厦门高崎国际机场及城市商业区仅需20分钟车程，是商旅及亲子宾客下榻的首选。真诚期待在不久的将来，您再度光临厦门马哥孛罗东方大酒店。—— Jean-Philippe Jacopin 总经理
by A verified traveler
Posted 3 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by Jean-Philippe Jacopin 总经理, Hotel Management
尊贵的宾客，感谢您选择厦门马哥孛罗东方大酒店！您的反馈就是我们不断进步的动力，我们将继续努力为宾客打造一个温馨舒适的环境！再次感谢您宝贵的分享，真诚期待您再次光临并入住!——Jean-Philippe Jacopin总经理
by A verified traveler
Posted 26 Aug 2023
Great location. Lovely staff.Thank you.
Comment from Hotel Management
30 Aug 2023 by Karen You Director of Rooms, Hotel Management
Dear guest, thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. We look forward to welcoming you back to Marco Polo Xiamen in the very near future.
by A verified traveler
Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Karen You Director of Rooms, Hotel Management
Dear Guest, Thank you very much for your kind feedback with full score on your recent stay and experience at Marco Polo Xiamen. We are thrilled and delighted to see that you truly enjoyed your stay with us. We look forward to welcoming you back to Marco Polo Xiamen in the very near future.
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Marcopolo Hotel , Hotel Management
Dear guest, thank you for your perfect praise! We are honored to know that you are satisfied with your stay! The hotel is surrounded by food Linli, French, Japanese, Italian, Western, Spanish, Yunnan, Taiwanese, various seafood restaurants, local snacks, and the most delicious and beautiful Vietnamese food Qiyue restaurant. We will continue to create a more welcoming and comfortable stay for you and other guests.
