Ratings based on 123 Verified Reviews

4.0 out of 5
74% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2021
5 out of 5
by A verified traveler

Posted 12 Nov 2019
Carson was the best! He took good care of me while I was visiting for a few hours. Overall, great stay.
2 out of 5
by A verified traveler

Good hotel with very poor English speaking staff.

Posted 7 Sep 2019 on Hotels
If you don't know Chinese, don't stay here. Although staff makes extra effort they cannot communicate. Even small things are an impossibility here.
5 out of 5
by A verified traveler from Tacoma, WA

Posted 4 Jul 2019
Staff was very friendly. We arrived late at night, and it was an easy, short walk from the airport. Carson, the night clerk, was very friendly. Our Tibet area permit had been mailed to the hotel, but was not readily found by staff. Carson continued to make calls and contacted our Tibet guide company in the middle of the night and stayed on it until our permit was found. We left early in the morning before the kitchen opened for our complimentary breakfast, but Carson found some things for us to eat. I look forward to staying here again. The room and hotel are beautiful!
Comment from Hotel Management
16 Jul 2019 by Rena, Hotel Management
Thank you very much for your support! Your satisfaction is the biggest motivation for us to prove! Hotel offers Free Pick-up Service.Inform the flight number, arriving Terminal, arriving time, guests’ names and contact information and pay attention to our staff holding the name sign waiting in the arrival hall.We are looking forward to serve you next time!
3 out of 5
by A verified traveler

Just fair

Posted 22 Jun 2019 on Hotels
If you need a place close to the airport, that location is the strongest point. However, the staff barely speak English. The room was kind of old and the AC was not working properly. The breakfast is fair, but not quite suitable for westerners.
Comment from Hotel Management
25 Jun 2019 by RV, Hotel Management
Thank you for giving us your sincere proposals and evaluation .Your valuable comments will help us to improve the hotel services quality constantly.Again,we appreciate your feedback and look forward to your visit Fliport Garden Hotel Xiamen again.
4 out of 5
by A verified traveler

Close to Airport

Posted 11 Jun 2019 on Hotels
Comment from Hotel Management
25 Jun 2019 by RV, Hotel Management
Thank you for your support and affirmation of the hotel service,your sartisfacion is our greatest encouragement! We look forward to your visit Fliport Garden Hotel Xiamen again.
4 out of 5
by A verified traveler

Posted 30 May 2019
Good location near the airport, helpful staff and airport shuttle. Room not in the best shape, some minor damage and a bit old fashioned.
Comment from Hotel Management
25 Jun 2019 by RV, Hotel Management
Thank you for your support and affirmation of the hotel service,your sartisfacion is our greatest encouragement! We look forward to your visit Fliport Garden Hotel Xiamen again.
5 out of 5
by A verified traveler

Posted 16 Apr 2019 on Orbitz
The hotel staff was very professional and friendly. The hotel provides transportation to the airport. However, the room I stayed was very old and not clean. There were multiple stains on the carpet, which were too prominent to get overlooked.
Comment from Hotel Management
26 Apr 2019 by Miki chen, Hotel Management
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
4 out of 5
by A verified traveler

Posted 11 Apr 2019
Location is convenience for one day transit traveler
Comment from Hotel Management
26 Apr 2019 by miki chen, Hotel Management
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
5 out of 5
by A verified traveler

Enjoyable stay at Fliport

Posted 6 Apr 2019 on Hotels
We arrived early for our 1 day stay before check in time and was given an excellent room. The hotel provides free shuttle to some attraction which we managed to go for Zhongshan walking street. The breakfast was good too. Looking forward to stay here again on our next trip.
Comment from Hotel Management
26 Apr 2019 by miki chen, Hotel Management
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!