Ratings based on 111 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 1 Dec 2023
by A verified traveler
Great location and fantastic hotel
Posted 20 Jun 2021 on HotelsOur second hotel during our week in xiamen, this hotel is fantastic with a wonderful pool and gym area. The hotel is in a quiet location not far from a sail boating activity area
Comment from Hotel Management
21 Jun 2021 by AT, Hotel Management
Dear Guest, Thank you very much for choosing DoubleTree by Hilton Xiamen - Wuyuan Bay again. We are delighted that you felt satisfied with your stay at our hotel. We know it's the little things that make your stay more comfortable. DoubleTree by Hilton Xiamen – Wuyuan Bay is strategically located in the anticipated new central business district – Wuyuan Bay Operation Center. It's just within 15 minutes's drive to Xiamen Gaoqi International Airport, offering spectacular views of Jinmen harbor, scenic Wuyaun Bay as well as the vibrant cityscape of Xiamen. Hotel adjoined Wutong Passenger Port. The hotel’s excellent location ensures that lifestyle oriented activity is only a casual walk within the wetland park, yacht club and stadium. The city center and local attractions are mostly reachable within 20-30 minutes.Or you could reach our Concierge Team for more details about the activities nearby Wuyuan Bay. We genuinely thank you for your comment, and look forward to welcoming you back in Xiamen soon! Yours Sincerely.
by A verified traveler
Posted 18 Oct 2019 on Hotels
Comment from Hotel Management
27 Oct 2019 by HLZ, Hotel Management
尊敬的客人您好，感谢您选择下榻厦门希尔顿逸林酒店。您的支持是我们进步的动力，我们期待您的再次光临，祝您身体健康，工作顺利，心情愉快!
by A verified traveler
Posted 31 Jul 2019
I have stayed at this hotel on a number of occasions on this occasion from checking to check out it was not the same.
Comment from Hotel Management
6 Aug 2019 by HLZ, Hotel Management
Dear Guest,
Thank you very much for writing a review about your recent stay at DoubleTree by Hilton Xiamen - Wuyuan Bay.
First of all, we sincerely apologize to you for the inconveniences occurred during your stay in our hotel.
Our Hotel Management Team has paid attention to your feedback and look into it; May I ask could you send email to hotel official website to tell us the details of the problem. We will follow up and reach you once we had a thorough perspective.
All the Team Members has realized how important their service performance and standard would effect a guest's staying experience. On behalf of my Team Members, please let me extend their genuine apology to you!
It wasn’t up to our usual standards of what you encountered. At DoubleTree, where the little things mean everything to us!
We sincerely apologize to you again and still look forward to having another chance to make it better for you to stay with us.
Yours Sincerely,
by A verified traveler
Posted 16 Apr 2019
Comment from Hotel Management
17 May 2019 by HLZ, Hotel Management
尊敬的宾客，您好！很高兴您能享受在厦门希尔顿逸林酒店的入住时光，能为您提供优质的服务和舒适干净的入住环境，是我们的荣幸。酒店毗邻五通码头，距高崎机场仅十分钟车程，交通便利，配套齐全，更可坐享无敌海景。我们将继续保持并不断提高服务品质，一起为您带来更加完美的入住体验，酒店全体团队成员非常欢迎您的再次光临。祝您身体健康，心想事成！
by A verified traveler
Posted 7 Mar 2019
The famous warm chocolate cake is not warm but cold. Some staffs are not familiar with their products. About Chinese restaurant, service is good but food is terrible.
Comment from Hotel Management
10 Mar 2019 by HLZ, Hotel Management
Dear Guest,
Thank you very much for writing a review about your recent stay at DoubleTree by Xiamen - Wuyuan Bay.
First of all, we sincerely apologize to you for the inconveniences occurred during your stay in our hotel; we must apologize for the flaw of service that made you the unpleasant staying experience.We will be appreciated if you are willing to tell us your check in information or the staff you remembered.
Our Hotel Management Team has paid serious attention and taken actions in responding to your feedbacks for improvement; bringing passions to all Team Members at related areas with further education and training to prevent it from happening to any other guests.We are constantly innovating our menu offerings and your comments will help us improve in this area.
All the Team Members who were on duty that day has realized how important their service performance and standard would effect a guest's staying experience. On behalf of my Team Members, please let me extend their genuine apology to you!
It wasn’t up to our usual standards of what you encountered. At DoubleTree, where the little things mean everything to us!
We sincerely apologize to you again and still look forward to having another chance to make it better for you to stay with us.
Yours Sincerely,
by A verified traveler
Everything was great
Posted 23 Jan 2019 on HotelsAmazing, we love the bay view room. Spacious and good service
Comment from Hotel Management
24 Jan 2019 by HLZ, Hotel Management
Dear Guest,
We really do appreciate your review of your recent stay at the DoubleTree by Hilton Xiamen - Wuyuan Bay.
It's an honor for our hotel to be your choice staying in Xiamen again, and we are very glad that you enjoyed it. We are dedicated to provide warm and caring service to every guest and every Team Member understands where the little things mean everything to each different guest. Providing personalized service and thinking one-step-ahead concept is what we've been trying to do, to meet all different expectations and beyond.
We truely thank you for your encouragement, it meant a lot to us! it will be shared to my Team Members for keeping up the service and doing better in the future. Hope to see you again soon in the beautiful Wuyuan Bay.
Yours Sincerely,
by A verified traveler
Posted 21 Jan 2019 on Hotels
Comment from Hotel Management
22 Jan 2019 by HLZ, Hotel Management
Dear Guest,
Thank you very much for your feedback about your staying experience at the DoubleTree by Hilton Xiamen - Wuyuan Bay.
DoubleTree by Hilton Xiamen – Wuyuan Bay is strategically located in the anticipated new central business district – Wuyuan Bay Operation Center. It's just within 15 minutes's drive to Xiamen Gaoqi International Airport, offering spectacular views of Jinmen harbor, scenic Wuyaun Bay as well as the vibrant cityscape of Xiamen. Hotel adjoined Wutong Passenger Port. The hotel’s excellent location ensures that lifestyle oriented activity is only a casual walk within the wetland park, yacht club and stadium.
We know where the little things mean everything to us.
Hope that next time you're in Xiamen, you’ll visit us again.
Yours Sincerely,
by A verified traveler from Hong Kong
Posted 8 Nov 2018
Close to Wutong pier which is quite convenient yet still a few mins drive away. No restaurants nearby which isnt too ideal for late arrivals.
Comment from Hotel Management
14 Nov 2018 by Hanli Zheng, Hotel Management
Dear Guest,
We appreciate your review of your recent stay at the DoubleTree by Hilton Xiamen - Wuyuan Bay.
We are delighted that you felt satisfied with your stay at our hotel. We have been devoting to provide the simple comforts and acts of kindness that make the travler feels human again, which is DoubleTree by Hilton Brand Promise. Your valuable comments will keep our team keeping the Promise and doing better. Next time when you'd be staying with us, our Concierge Team will be more than happy to help you to work out the best transportation solution to go to anywhere in Xiamen.
We look forward to welcoming you in Xiamen to feel our care again.
Yours Sincerely,
