Ratings based on 64 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by JieFu from USA
Smokey Chinese hotel
Posted 9 Aug 2017 on Hotelsgreat location, a gym that will suffice, smokers everywhere.
by Jeff from California
old Scholl Chinese hotel
Posted 4 Aug 2017 on Hotelsif you are a smoker, you May love this hotel. If you dislike smoke, this may not be for you even with attractive price. smoking is everywhere. don'tbe surprised if they are smoking in the elevator; I guarantee you'll smell it! I woke up in my "non smoking room because of the teeming smell of smoke that somehow permeated my room through the vents or from rooms down the hall or through the walls.
Disgusting. bed was stiff... old Chinese style. Internet about as slow as it could get.
Having said the negatives.... location is convenient, price is good, staff relatively helpful and friendly.
by A verified traveler
Posted 22 Apr 2017 on Hotels
The hotel is located in the business center, very close to San Yang Plaza (三阳站), the Wuxi subway exchange (intersection) of Line 1 and Line 2, only ~100 meters away from #25 entry to the station. It is easy to find good food and close to shopping area. The hotel lobby is very beautiful and spacious. Service is reasonably ok, not too much to complain. Three things to complain: First is smoking. Since part of the lobby is rented to the other business, people smoke in that area. Smoking was also observed in the other area of the lobby. Second thing to complain was Wifi connection. I stayed there for over one week and experienced very slow WiFi connection. Wifi dropped very often or was discontinued even I was still using it. Also the Wifi signal in my room was very weak when connected. The hotel has router rent-out service, but when I complained the Wifi service, they did not have enough routers to give out to me until my last day of stay. I had to log into the Wifi service multiple times during my each day stay-in period. The third thing to complain is their management level. I was locked out for several times since the door lock did not work well due to the very low lock battery level. Hope the Jin Jiang Grand Hotel could improve the service in very near future and people are attracted to stay in such a convenient location.
by A verified traveler
above average
Posted 23 Jan 2017 on Hotelsgood
by Robert
Posted 9 Aug 2016 on Hotels
by John from London
Decent hotel in city centre
Posted 4 Jul 2016 on HotelsThe hotel reception area is extremely grand, does give off the wrong impression for the rest of the hotel though which is above average. The rooms felt a little dated but still perfectly fine.
The location to everything in the city is excellent though. The staff on reception were excellent and spoke decent English too.
Recommended
for Everyoneby A verified traveler
Excellent location, needs some renovation
Posted 27 Jun 2016Located in the best downtown avenues, great architecture, but is needing a renovation of the rooms and bathrooms.
Matress and amenities could improve.
by Sik Fong
Posted 24 Nov 2015 on Hotels
by Dominic from Hong kong
Good location
Posted 12 Sep 2015 on HotelsThe location is good
Recommended
for Everyoneby A verified traveler from Louisville, KY
Nice hotel convenient to subway.
Posted 17 May 2015
Pros: A short walk to the subway and just about any type of food you want to eat. Crispy duck restaurant is in the hotel which was awesome.
Cons: Our refrigerator was broken the whole time we were there (7 nights) and no attempt was made to fix it or get us a new one.
Location: The subway was a great way to get around and got us just about anywhere we wanted to go with not much expense.
Staff was friendly and usually had at least one person on duty who spoke English, which was a huge plus. Room was generally clean but the furniture was not very comfortable. The beds are rock hard, which I'm told is pretty standard in China. The refrigerator wasn't working so they allowed us to store our leftover duck dinner in the room service fridge overnight. Overall it was a pleasant stay.
