Ratings based on 104 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Such lovely wine country and INCREDIBLE food and wine.
Comment from Hotel Management
13 May 2024 by Schlosshotel Steinburg, Hotel Management
Dear guest,Thank you very much for your extremely positive review!We are very pleased that you are particularly enthusiastic about our food and wine and hope to be able to welcome you again soon. With best regardsSchlosshotel Steinburg
by A verified traveler
So beautiful
Posted 30 Sep 2023 on HotelsThis place is phenomenal. My two biggest "complaints" are that there is very little in walking distance (about 30 minute difficult walk to town), and NONE of the TV channels are in English. Not a single one. The only English channel they had was "unavailable." But, if you're only there for 1 night, it's not an issue. The room is SO comfortable and the place is so great. Don't even get me started on how gorgeous the view is.
by A verified traveler
Posted 4 Aug 2023
Great view
by A verified traveler
Posted 2 Aug 2023
by A verified traveler
Posted 15 Jul 2023
This is a beautiful, historic property. We booked a room that turned out to not feature air conditioning, which the hotel explains on its website but I didn’t notice a warning when booking though Expedia. Luckily the night was cool enough to get along nicely with opened windows.
The restaurant was disappointing. We wanted more of a snack after having a late lunch on the road and the only offering was an an expensive, multi-course menu whose description seemed overly contrived and ambitious given the restaurant’s modest online reviews. We were seated next to a wedding party and then ignored, which fueled our best decision to get back in the car to eat elsewhere in town. It seems odd that the hotel doesn’t have a separate bar according to the front desk, although a downstairs location looked like there was once one.
I would probably stay again for the view and the chance to explore the property further, making sure to figure out the air conditioning options and planning to dine offsite.
Comment from Hotel Management
17 Jul 2023 by Schlosshotel Steinburg, Hotel Management
Dear guest,Tanks for your feedback! On our homepage as well as on the booking platforms we point out that we do not have air conditioning in our areas "Landschloss" and "Traumschloss". For your next stay we recommend a room in our air-conditioned "Refugium". It is a pity that we could not meet your expectaions for dinner. In our restaurant we offer the popular "Your Choice" menu, where guests can put together their own 3-, 4- or 5-course menu with different components. We made the switch to menus three years ago for economic and staffing reasons. We ask for your understanding. We still offer our hotel guests the possibility to choose from a smaller menü (available from 20:30). We apologize if you felt ignored in our restaurant. Of course, this should not be the case. We will follow up on this internally.Regarding the bar, our castle bar is located two floors below our main restaurant, which presents us with logistical challenges in handling. Therefore, we only offer it in connection with an event and for closed partys. We are very much looking forward to your next visit with us and until then we wisch you a wonderful time!With best regards from the baroque city of WürzburgYour entire Steinburg team
by A verified traveler
Posted 22 Nov 2022
This place is tired and strange. The only thing going for it is the food service and the view. The dining room smelled like my grandmother’s house in the 1970’s…just saying. Cozy rooms and tiny bathroom, but hotel layout is dreadful. Reviews are way too forgiving. Very little English spoken by the employees. Old world Germany. Beware.
Comment from Hotel Management
8 Dec 2022 by Schlosshotel Steinburg, Hotel Management
Dear guest,Thank you for your feedback!How niche that you like our food service and the view.We regret that you did not feel so comfortable with us.Nevertheless, we meet each other eye-to-eye and respectfully. If there is anything you like to complain about, please inform us in an appropriate way and we try to solve the problem immediately. We are always interested in constructive feedback in order to optimize our offer or service standards.With kind regardsSchlosshotel Steinburg
by A verified traveler
Posted 8 Nov 2022
Best view in Wurzberg. Well worth the drive from town.
Comment from Hotel Management
10 Nov 2022 by Schlosshotel Steinburg, Hotel Management
Dear guest,Thank you for your feedback.Nice to hear that you like the view over Würzburg. We are looking forward to your next visit and wish you a wonderful time until then!with best regards from WürzburgSchlosshotel Steinburg
by A verified traveler
Great stay
Posted 9 Oct 2022 on HotelsAmazing stay on top of a hill overlooking Wuzburg. Nested in a local vineyard with castle like atmosphere.
Comment from Hotel Management
10 Nov 2022 by Schlosshotel Steinburg, Hotel Management
Dear guest,Thank you for your feedback.Nice to hear that you like the view over Würzburg. We are looking forward to your next visit and wish you a wonderful time until then!with best regards from WürzburgSchlosshotel Steinburg
by A verified traveler
Posted 7 Sep 2022 on Hotels
by A verified traveler
Posted 28 Aug 2022 on Hotels
