Ratings based on 24 Verified Reviews

4.4 out of 5
50% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Nov 2023
工作人員非常友善,有需求或問題會馬上解決
5 out of 5
by A verified traveler

Posted 22 Jan 2020 on Hotels
Really nice place to stay. Very spacious, great view, great location and great costumer service.Its right next to some amazing local food and a Starbucks. Raquel helped make our stay more enjoyable. She answered all our questions and told us about the street food near the hotel. Will gladly stay at Royal Suites & Tower again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2019
5 out of 5
by A verified traveler

Posted 29 Oct 2018
The room was comfortable. The staff were nice. The building was quiet. Overall it was a good stay, will come back.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but really it is a four star one?

Posted 10 May 2018
The biggest concern was shower: the rain-fall shower head is broken. Other than that, everything was good.
3 out of 5
by A verified traveler

Posted 14 Jul 2016
During some conference event, elevator always busy. House keeping stuff go straight enter my room even I told them not to.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2015 on Hotels
3 out of 5
by Paul from Vancouver

No Hot Water !

Posted 30 Jan 2014
Pros: It's a very nice hotel.
Cons: You could get some hot water for the showers!
Location: Nice location near metro and riverside park.
So I've stayed at Royal Suites before ... nice rooms ... very clean ... good facility ... was happy to return. Goodish location near the metro and Yangtze river walk (very enjoyable), all you need really. On this stay in Wuhan however, there was no hot water in my room half the time over 6 days = 1/2 showers were cold. Cold shower to wake-up to. Cold shower to come home to after a long day of work. Really??!! So nice room ... very clean ... good facility overall ... OK location ... NO HOT WATER !
4 out of 5
Recommended
for Everyone
by Chuck from Calgary

Good short stay.

Posted 7 Nov 2013
The hotel is clean and the workers there are polite and helpful. The room is comfortable and warm. By the way it was too warm at the beginning. The price is not bad. Generally it was a good stay.