Ratings based on 673 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nanaimo
Posted 31 Mar 2024
Great staff and very functional property. Easy walking distance to Main train station and to old town as well as an upscale shopping mall. Enjoyed the gym for morning work outs and the sauna for evening wind downs. There is in room coffee so no need to get dressed before first cup of coffee in the morning!
by A verified traveler
It was good and had much space for improvement
Posted 18 Feb 2024 on HotelsCheck in and room was as expected. Kids got a little gift of fruit, biscuits and juice which was a nice touch. Extra bed in the room was very uncomfortable and was making lots of noise with each smallest moved that kept me up most night so I didn’t get good sleep. Breakfast was good with good selection however I think it was much better last time we stayed
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 30 Dec 2023 on Orbitz
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Posted 27 Nov 2023
The room was very comfortable and clean and the staff were helpful. Breakfast was varied and tasty, there was a lot of food available. The room was a little cold, but not too much.
by A verified traveler
Posted 15 Oct 2023
by A verified traveler
Posted 11 Oct 2023
Great hotel.
