Ratings based on 373 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 8 Apr 2024
We had a great visit over the weekend. Pleasant area, enjoyed great meals.
by A verified traveler
Posted 10 Mar 2024
When we arrived the staff were very friendly, we had already checked in online but were informed the system was new and they were just getting used to it. No problems with the check in process and we were up in our room very swiftly with great instructions from the staff.
Got into our room to realise that only 2 of the 3 required beds had been assembled and made up. I went down to reception to inform them of this and they said they would send someone up whilst we were out getting something to eat. We arrived back 2 hours later to the bed still not being assembled and we had 2 kids who were ready for their beds. Another trip down to reception and they sent someone up within 5-10 minutes and she assembled the bed for us.
We booked a family room, sadly this was situated at the front of the property. Not far from the entrance to the pub but also was very close to bars nearby. Unfortunately, the nearby bars were very noisy until about 3.30am which disrupted our sleep considerably.
Apart from that, the room was as expected for the price. No concerns really. Not sure if there are any other family rooms in the hotel but surely these would be better in the quieter rooms at the back over the hotel.
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 15 Feb 2024
Needs a revamp
Comment from Hotel Management
17 Feb 2024 by Vikki, Hotel Management
Thank you for your comments.
by A verified traveler
Noisy street view.
Posted 1 Feb 2024 on HotelsI have stayed at this hotel many times now while visiting my daughter in university and always had a comfortable stay however this time my room was at the front of the building overlooking the street and the noise was unbearable it was a Saturday night and from 10pm until at leat 3am myself and child were unable to sleep at all.
We also found that the bathroom in this room had yet to be cleaned from the previous guest as there were lids from razor's on the floor and a stained plaster that looked like it had come from someone's heel.
We have never had issues staying here in the past and always had a pleasant stay overlooking the car park.
Comment from Hotel Management
2 Feb 2024 by Ian, Hotel Management
Thank you for your comments, we are sorry about the cleanliness, we will take this up with our housekeeping team
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Ian, Hotel Management
Thank you for your review
by A verified traveler
Cheap, dated, would be ok if the wifi was sorted
Posted 17 Jan 2024 on HotelsA very basic , dated hotel as soon as you get past reception area . Plus points , good , free parking , very nice reception staff. Comfortable bed, decent size TV .
Negative , next to no wifi anywhere other than downstairs , which is ok, but say so in the add . And certainly don’t have in room cards bragging free wifi. General condition and decor very much , crossroads motel from the 80’s . Anyone else remember seeing an ashtray built into a lift ?? Shower is a mixer tap so either going to freeze or melt your skin off when someone else in the hotel flushes …
Comment from Hotel Management
23 Jan 2024 by Ian, Hotel Management
Thank you for your comments, Very sorry about the shower tap. As you can appreciate this is a very old building and there are a few Quirky features.
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Ian, Hotel Management
Thank you for your review
by A verified traveler
1 night stay
Posted 25 Dec 2023 on HotelsGreat room plenty of space comfortable beds
Bath & Shower
Tv and free wi-fi
Complimentary tea coffee biscuits also
Comment from Hotel Management
25 Dec 2023 by Ian, Hotel Management
Thank you for your comments
