Ratings based on 134 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Car park too small
by A verified traveler
Posted 12 Apr 2024
The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.
by A verified traveler
Posted 7 Apr 2024
Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants.
The room was a decent size, but outdated decor, clean and tidy.
It was a bit noisy Friday night, but in the middle of town so to be expected.
Staff are really friendly and helpful.
Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.
by A verified traveler
Posted 1 Apr 2024
Definitely not a 4 star hotel.first were put in barn conversion,then on a floor with no heating and hot water, with a 2 year old baby
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 20 Mar 2024
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by Reception, Hotel Management
Thank you so much for your lovely review. We look forward to welcoming you back soon.Kind regards
by A verified traveler
Posted 11 Feb 2024
Tidy hotel in a central location, breakfast cooked to order!
Comment from Hotel Management
17 Feb 2024 by Reception, Hotel Management
Good evening,Thank you for taking the time to leave a review for the hotel. I am pleased to see you were happy with your stay. Thank you again.Kindest regards,Reception
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
26 Dec 2023 by Reception, Hotel Management
Good afternoon. Thank you for your positive feedback and we hope to welcome you back soon. Kindest regards, Reception team
by A verified traveler
Terrible parking
Posted 7 Nov 2023 on HotelsThe ‘annex’ rooms are across a busy rowing 2 crossings. The parking was absolutely shocking. To be fair the restaurant evening service and food were excellent but too much hassle backwards and forwards for me. Won’t be returning.
Comment from Hotel Management
26 Dec 2023 by Reception, Hotel Management
Good evening, thank you for taking the time to review the hotel. I am sorry that you were disappointed with the room booked, and the parking. The parking situation is based on a first come first served basis and is stated on the booking details, however we will look into this further to ensure this is clear. We are a town centre hotel and unfortunately the roads can be quite busy. Please do not hesitate to contact us directly if we can be of any further assistance. Kindest regards, Reception
