Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Parking lot is too small.
by A verified traveler
Posted 30 May 2024
Having an amazing stay
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Fernandez, the team at Courtyard by Marriott Worcester is thrilled to know you had an amazing stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 May 2024
The hot water took 15 minutes to warm up, and they charge $15 a night for parking which is a little ridiculous.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Melissa, thank you for your feedback. We understand your concerns regarding the hot water and parking fees. Your comments are essential as we continually strive to improve our services. We hope to have another opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 24 May 2024
Balconies are not usable. nice efficient room.
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Thank you for sharing your feedback. It is great to hear you enjoyed the efficient room setup. The balconies are a feature under review, and we appreciate your input. We hope to welcome you back to Courtyard by Marriott Worcester soon!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Garfield, thank you for your positive rating. The team at Courtyard by Marriott Worcester is glad to hear you had a pleasant stay. We hope to welcome you back soon!
by A verified traveler
Posted 20 May 2024
The customer service is very good. Very courteous and welcoming. The room is clean and comfortable. Thank you.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Dahlia,Thank you for your kind words. The team at Courtyard by Marriott Worcester is delighted to hear you found the customer service courteous and welcoming, and that your room was clean and comfortable. We appreciate your review and look forward to welcoming you back in the future.
by A verified traveler
Posted 15 May 2024
The room was very clean and the staff was nice and friendly. I did not like being part of a connected room. We used the air conditioner and it was extremely loud that it woke me up during the night. We did try to visit their on-site restaurant but there were no employees to assist us and it had a limited menu.
Comment from Hotel Management
17 May 2024 by Customer Service, Hotel Management
Robert, thank you for sharing your experience at Courtyard by Marriott Worcester. It's great to hear you found the room very clean and our team members friendly. We regret that you encountered some noise from the air conditioner and had an issue with the restaurant service. Your feedback is valuable and helps us to improve. We hope to have the opportunity to serve you better on your next visit.
by A verified traveler
Posted 7 May 2024
Friendly staff, quiet and clean.
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
Jason, it's excellent to hear that you found the Courtyard by Marriott Worcester to be tranquil and spotless with a pleasant team ready to assist. We appreciate your kind words and look forward to welcoming you back in the future.
by A verified traveler
Posted 28 Apr 2024
Very convenient location for parents visiting students
Comment from Hotel Management
4 May 2024 by Customer Service, Hotel Management
Arundhati, it's wonderful to hear you found Courtyard by Marriott Worcester's location highly suitable for visiting students. We appreciate your positive feedback and we look forward to hosting you again on future visits.
by A verified traveler from Poolesville
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Customer Service, Hotel Management
Maggie, it's fantastic to hear that your stay at Courtyard by Marriott Worcester went so well. We appreciate your high rating and trust in us! We're eager to welcome you back again for another wonderful experience.
