Ratings based on 197 Verified Reviews

4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024
5 out of 5
by A verified traveler from CHARLOTTE

Posted 12 May 2024
Fantastic small boutique hotel in a terrific small town!
Comment from Hotel Management
22 May 2024 by Brenda Smith, Hotel Management
Hello Brian,Thank you for the lovely review. We are delighted that you enjoyed your stay with us and hope that you will visit us again in the future!
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Lovely room and building, great location, but housekeeping never came during our stay - the bed was never made, towels and supplies were not replenished.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Great except for painfully slow elevator
Comment from Hotel Management
22 May 2024 by Brenda Smith, Hotel Management
Hello Noel,Thank you very much for staying with us. We do apologize for our elevator! We appreciate you taking the time to leave us a review! Kindest Regards,Brenda SmithGeneral Manager
4 out of 5
by A verified traveler

Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
16 Mar 2024 by Brenda Smith, Hotel Management
Thank you Michael for taking the time to put your rating out there for us! We hope you had a lovely stay and will visit us again!Kindest regardsBrenda SmithGeneral Manager
5 out of 5
by A verified traveler from Perrysville

Posted 15 Feb 2024
it was a small but very optimized hotel, modern, clean and staff was friendly and i did like the service. Breakfast was served hot and had all that i requested for my husband and I. we booked the deluxe sweet I believe and we actually really like the layout of the bathroom...there was a tv in the bathroom mirror...gasp. that was the most shocking about our experience in the hotel. But besides that, we will be coming back. Thank you!
Comment from Hotel Management
16 Mar 2024 by Brenda Smith, Hotel Management
Thank you so much for the lovely review. We are happy that you enjoyed your stay and look forward to seeing you again!Kindest RegardsBrenda Smith General Manager
5 out of 5
by A verified traveler

Posted 5 Feb 2024
Comment from Hotel Management
16 Mar 2024 by Brenda Smith, Hotel Management
Thank you WilliamWe are happy that you enjoyed your stay at our hotel and look forward to seeing you in the future!Kind regards,Brenda SmithGeneral Manager
5 out of 5
by A verified traveler from Sylvania

Posted 12 Jan 2024
Just a gem.
5 out of 5
by A verified traveler

Posted 5 Jan 2024 on Orbitz
This was the first night we spent together as a married couple. The amenities were beautiful and the service was impeccable. We plan to return in the future. We loved the private hot tub and balcony.
5 out of 5
by A verified traveler

Posted 3 Dec 2023
Excellent location to access all Wooster has to offer: shopping, restaurants, distillery, special shoppes and beautifully decorated historic buildings. Safe place for me to run as well!! The hotel was so clean and every staff member was so nice and helpful!