Ratings based on 550 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Simple , clean room. It’s located 8 minutes from downtown. Staff is very nice. My only complaint is they were drilling and pounding the walls starting at 8 AM until 6 PM on the Thursday and Friday we were there. Fortunately , they didn’t work on Saturday . They also didn’t have hot water today when we went to shower. I would call next time to see if they are doing renovations before booking. They should do renovations from 10-4 when tourists are out or don’t put guests in room next door
Comment from Hotel Management
18 Jun 2024 by Jenny Araya - General Manager , Hotel Management
Dear Diana, Thank you for taking the time to share your experience with us. We are glad to hear that you found our room to be clean and our location conveniently close to downtown. It is heartening to know that our staff made positive impression. We sincerely apologize for the inconvenience caused by the renovation noise and the lack of hot water. We understand how important a peaceful and comfortable environment is, especially during a getaway. Your feedback is valuable to us, and we are taking immediate steps to ensure our guests comfort is not compromised in the future.
by A verified traveler
Posted 12 Jun 2024
It was OK. I was expecting an attractive inn. It was more like a 1960s motel with a few improvements. It was clean but service was virtually non-existent. There are better options.
Comment from Hotel Management
13 Jun 2024 by Jenny Araya - General Manager , Hotel Management
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet the expectations of a attractive inn experience. We acknowledge that there is always room for improvement in service. Our goal is to provide a tranquil retreat that reflects the beauty of Woodstock, and we will take your observations into account as we continually strive to enhance our guest experience. Please know
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Jenny Araya - General Manager , Hotel Management
Dear Dale,We are thrilled to receive your 5-star rating! Your satisfaction is our priority and we are delighted to know that we have succeeded in providing you with exceptional experience at The Shire Woodstock. We are looking forward to welcoming you back to the the Shire Woodstock.
by A verified traveler
Posted 3 Jun 2024
Enjoyed the room and the stay, but it was disappointing that only a small amount of toilet paper was on the bathroom roller upon our arrival, no spare roll was visible anywhere in the room, and my request to remedy the situation on the hotel's text-message thread was completely ignored. I had to provide my own toilet paper.
Comment from Hotel Management
6 Jun 2024 by Jenny Araya - General Manager , Hotel Management
Thank you for sharing your feedback about your recent stateless. We are pleased to hear that you enjoyed the room and your time at The Shire Woodstock. However, we sincerely apologize for the oversight regarding the toilet paper supply in your room and the lack of respond to your request. This is certainly not the standard we strive for, we understand how much details can impact the comfort of your stay. We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with a flawless experience on your next visit.
by A verified traveler
Posted 2 Jun 2024
Fantastic
Comment from Hotel Management
6 Jun 2024 by Jenny Araya - General Manager , Hotel Management
We are overjoyed to receive your powerful review. "Fantastic" is what we aim for, and knowing that we have achieved it for you is incredible rewarding. Thank you for choosing The Shire Woodstock, and we can't wait to have you with us again we're another fantastic stay!
by A verified traveler
Posted 31 May 2024
I loved everything about the Hotel. However, my room was not cleaned during my stay, even after I requested it. This lack of service was very frustrating, especially for a high-end hotel.
Comment from Hotel Management
6 Jun 2024 by Jenny Araya - General Manager , Hotel Management
There Mariana, we are truly grateful for your kind words about about The Shire Woodstock. It is rewarding to know that you have a positive experience with us. I would like to clarify that while daily housekeeping services are not a standard we're more than happy to provide additional toiletries, towels, and linens for the extended stays upon request. The comfort is a priority, and we strive to accommodate your needs to ensure a pleasant memorable stay. We value your feedback and look forward to the opportunity to demonstrate our dedication to excellence during your next stay!
by A verified traveler from Blue Jay
Posted 26 May 2024
While the location is convenient, because of its walkable distance to the town center, restaurants and shops, it also has the dreamiest riverbank in the back. We absolutely loved our access to the fire pits by the river in the evening. Our room was spotless, spacious with a comfortable bed. We’ll definitely be returning again.
Comment from Hotel Management
26 May 2024 by Jenny Araya - General Manager , Hotel Management
Thank you for taking the time to share your wonderful experience at The Shire Woodstock. We are thrilled to hear that our convenient location, just a short walk from the town center, allowed you to enjoy the local restaurants and shops with ease. It is delightful to know that the serene riverbank provided the perfect backdrop for you evenings by the fire pits. We take pride in maintaining our rooms to the highest standard of cleanness and comfort, so we are particularly pleased that you found our rooms spotless and spacious, with a comfortable bed to rest in. We look forward to welcoming you in the future!
by A verified traveler
Posted 24 May 2024
We river front view. Grocery right across the street.
Comment from Hotel Management
26 May 2024 by Jenny Araya - General Manager , Hotel Management
Trilled you loved the riverfront view and the convenience of having a grocery store just a hop away! Can't wait to welcome you back to The Shire
by A verified traveler
Posted 19 May 2024
Updated, clean, nice outdoor area, walk to town
Comment from Hotel Management
19 May 2024 by Jenny Araya - General Manager , Hotel Management
Dear Valerie, Thank So much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our updated facilities and cleanliness of our property. We look forward to welcoming you back soon for another enjoyable visit.
by A verified traveler from Belton
Posted 13 May 2024
Everything was great
Comment from Hotel Management
14 May 2024 by Jenny Araya - General Manager , Hotel Management
We are absolutely thrilled to receive a 5 out of 5 rating from you! At the Shire, we strive to provide an experience that feels like a home away from home. Your satisfaction is our greatest reward.
