Ratings based on 757 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Salem
Posted 25 May 2024
by A verified traveler
Posted 25 May 2024
Ac did not cool off enough even after they came to fix it.
Food cold and poor quality for breakfest.
Comment from Hotel Management
26 May 2024 by Manager, Hotel Management
Hello Deborah,We apologize for the inconvenience experienced during your stay. Your feedback is important, and we will address these concerns with our team for improvement. For any further assistance, please don't hesitate to contact our management directly.
by A verified traveler
Posted 24 May 2024
Everything was really nice here; however, our keycards didn’t work. We had to go downstairs multiple times to get them reprogrammed.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Misty,We appreciate your kind words regarding your stay with us. We apologize for any inconvenience experienced with the keycards and thank you for your patience. Your feedback is valuable as we continuously strive to improve our services for all guests. We hope you will consider staying with us again in the future.
by A verified traveler
Posted 24 May 2024
Property was quiet and clean.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Ron,We are pleased to hear that you found our property to be quiet and clean during your stay. Your feedback is truly appreciated as we strive to provide a comfortable experience for all our guests. We hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 20 May 2024
Property is a bit outdated comparing to the other hotels Nextdoor. Other than that service is excellent and very clean. AC kinda loud but it works great
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Mila,We appreciate your feedback on our excellent service and cleanliness. We take note of your comments regarding the property's age and AC noise, as we are always looking for ways to improve our guests' experience. Please feel free to reach out to our management team directly for further assistance or feedback.
by A verified traveler
Posted 19 May 2024
Good
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Greg,We appreciate you taking the time to share your feedback with us. If there are specific concerns you would like to discuss further, we encourage you to reach out to our management team directly. Your input helps us improve our services for all our guests.
by A verified traveler
Posted 19 May 2024
Close
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Greg,We appreciate your feedback and regret to learn about your experience. Please feel free to contact our management team directly to discuss your concerns further. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Mary Anne,We are delighted that you had an excellent experience at our hotel. If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello SHARON,We're thrilled you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
26 May 2024 by Manager, Hotel Management
Hello David,We're delighted to hear you enjoyed your stay! Should you have any feedback to help us improve further, please reach out to us directly. We look forward to welcoming you back soon!
