Ratings based on 83 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Marco,We are thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another enjoyable stay!
by A verified traveler
Posted 27 May 2024
People who were there long term, in parking lot partying. Loud music, working on cars. Had to park far away from room due to all the people sitting on pavement. Marijuana being smoked and walls thin letting arguing from other rooms to be heard over tv. Shower was good with great hot water. Bed lumpy and difficult to find comfortable place to sleep.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Robert, We regret to hear about your recent experience and apologize for any inconvenience caused. We appreciate your feedback and will share your comments with our team for further review. Our aim is to ensure all guests have a comfortable stay, and we hope you will consider staying with us again in the future for an improved experience.
by A verified traveler
Posted 26 May 2024
Not clean. People smoking all over property and in front of rooms.partying all night
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Kimberly, We regret to hear about your experience and appreciate your feedback. We strive to provide a pleasant environment for all our guests and will address these concerns with the team. If you have any further comments or need assistance, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Kathleen,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back for another fantastic experience.
by A verified traveler
Posted 20 May 2024
Room was not what we expect restroom was dirty. TV remove crontrol didn't work. Hotel ask for $ 100 deposit and when you check out and ask for deposit all they said wait to be refund at your bank account I ask for a receipt as my proof denied.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Alberto, We appreciate you sharing your feedback with us. We regret to hear about the issues you encountered during your stay. Your concerns will be shared with the relevant teams for review and improvement. For any deposit-related inquiries, we recommend reaching out to management directly for further assistance. Your satisfaction is important to us, and we hope to have another opportunity to exceed your expectations.
by A verified traveler
Posted 19 May 2024
The rooms were soon nice the best Hotel bed I ever slept in and omg the breakfast hand down is the absolute best. Everyone has to stay at least once so nice.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Ricky,We're very happy to hear you enjoyed our comfortable rooms and delicious breakfast during your stay with us. We appreciate your kind words and hope to welcome you back again in the future.
by A verified traveler
Posted 18 May 2024
Nothing
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Alex, We appreciate you taking the time to share your thoughts and feedback with us. If there are any specific details you'd like to discuss further, please feel free to contact our management directly.
by A verified traveler
Posted 16 May 2024
No explanation of what was offered or friendly greeting
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Patrick, Thank you for sharing your experience with us. We appreciate your feedback and will share your comments with our team for their review and improvement. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 15 May 2024
Shower flooded the bathroom, asked for more towels and housekeeping brought us some that all were very stained and whatever chemical they use on their sheets caused a face rash on my entire family that stayed there
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Bethany, We aim to provide a comfortable stay for all our guests and take your feedback seriously. We encourage guests to reach out to our management team directly to address any concerns they may have experienced during their stay. Your satisfaction is important to us, and we appreciate your valuable input.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Hi Brandy,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Warm regards,Guest Experience Team
