Ratings based on 228 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Essex Junction
Posted 14 May 2024
Large room and nice breakfast.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Maria, Hotel Management
Dear Noami,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the management leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 8 May 2024
The property was well maintained and the staff was helpful and polite. Also, the location is great and minutes away from food choices and shopping.
by A verified traveler
Posted 26 Apr 2024
I don’t like the fact that the housekeepers didn’t come to my room and clean it
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
14 May 2024 by Maria, Hotel Management
Stacey,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the management leadership team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Hephzibah
Posted 21 Apr 2024
by A verified traveler
Posted 18 Apr 2024
I love it herr
Comment from Hotel Management
25 Apr 2024 by Maria , Hotel Management
Dear Lyaja,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Lakeland
Posted 13 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Maria, Hotel Management
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 2 Apr 2024
Lot of unwanted furniture in the room and was not able to walk
Comment from Hotel Management
3 Apr 2024 by Residence Inn Potomac Mills Team, Hotel Management
Dear Anubhav,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your overall stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent those issuesfrom occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
25 Apr 2024 by Maria, Hotel Management
Tekena,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
