Ratings based on 21 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2024
by A verified traveler
In love with Plataran Bromo
Posted 6 Jan 2024 on HotelsThe views, weathers, services...everything is right. Highly recommended.
by A verified traveler
Posted 25 Apr 2023
by A verified traveler
Posted 11 Mar 2023
Gorgeous mountain view beautifully landscaped
But need more lights eapecially in the dining area
Comment from Hotel Management
24 Mar 2023 by Sheetal, Hotel Management
Dear Guest,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.We are pleased to hear you had a good experience with us and that our services and hospitality exceeded your expectations. We have noted your feedback with regards to extra lighting in dining areas.We intend to serve you with the best care and we look forward to welcoming you soon again at Plataran Bromo Resort & Venue – Above the CloudsPlataran regards,Sheetal SethiGeneral Manager
by A verified traveler
Posted 16 Jan 2023
Excellent Resort!
Comment from Hotel Management
29 Mar 2023 by Sheetal, Hotel Management
Dear Guest, We would like to thank you for choosing to stay with us, and appreciate taking the time to review us. We are pleased to hear you had a good experience with us and that our services and hospitality exceeded your expectations. We have noted your feedback with regards to extra lighting in dining areas. We intend to serve you with the best care and we look forward to welcoming you soon again at Plataran Bromo Resort & Venue – Above the Clouds Plataran regards, Sheetal SethiGeneral Manager
by A verified traveler
Great time
Posted 30 Dec 2021 on HotelsFriendly and warm services. Need improvements on the food quality.
Comment from Hotel Management
31 Dec 2021 by Fauzi, Hotel Management
Dear lovely guest,
Thank your for taking your time to review Plataran Bromo Resort & Venue.
Your valuable comment has been shared to our team member in order to improve and maintain our best service.
Looking forward to welcoming you back sometimes soon
by A verified traveler
Posted 23 Feb 2021 on Hotels
by A verified traveler
superb
Posted 20 Mar 2020 on Hotelsit was pleasant stay with exceptional view. nothing more we could ask. unfortunately we have to rushed back to town as we have urgent thing to take care, hence we cant review the breakfast provided.
by A verified traveler
Mar Stay at Plataran
Posted 9 Mar 2020 on HotelsAmazing hotel. We got a free upgrade to a deluxe room. The view (when clear) from the hotel was stunning. Hotel service was great, all the staff were friendly and helpful. Food options around the vicinity however were rather limited given the Hotel's location. Also in Mar it was raining every day - better to come during non monsoon season middle of the year.
by A verified traveler
Posted 9 Jan 2020 on Hotels