Ratings based on 1,425 Verified Reviews

4.1 out of 5
72% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2024
4 out of 5
by A verified traveler

Posted 2 Mar 2024
Great sized apartment style 2 bedroom with kitchen. Older beds and furniture but reasonably clean. Staff are wonderful and helpful. Location Right opposite station good if you have a car as shopping on other side
4 out of 5
by A verified traveler

Posted 4 Feb 2024 on Wotif
Paying for parking.
Comment from Hotel Management
11 Feb 2024 by Mantra Wollongong Team, Hotel Management
Hi Eric,Thank you for taking the time to leave us a review.We appreciate the great star rating! Unfortunately, our secure, underground parking does come with a small fee as experienced although we do take pride in providing the most affordable secure parking amongst all hotels in Wollongong. Kind regards,Mantra Wollongong Team
1 out of 5
by A verified traveler

Posted 29 Jan 2024
Apart from a good sized apartment, this property is a detriment to Accor hotels: a brand and loyalty killer. Cleanliness is awful and you get the dirty feel from the moment you arrive, park your car & walk the hallway. The expectation is already set and upon entering the room, that expectation becomes reality - paint peeling on window ledges, mould on window ledges, mouldy shower tiles, soap scum on shower tiles, cobwebs galore, heavily stained furniture, moisture damaged vanity laminate, stained carpets, stained walls. Hold every glass up to the light and you’ll see nothing clean and possibly the previous guests lipstick stains (like we did). I’d be embarrassed if I were the Hotel Manager and this was the product I was selling. Stay elsewhere in Wollongong, won’t be hard to find better.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Wotif
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024
5 out of 5
by A verified traveler

Posted 12 Jan 2024 on Wotif
Excellent overall
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Lastminute
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