Ratings based on 142 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Highly recommended hotel

Posted 2 Dec 2023 on Hotels
This is our second stay at this hotel. My wife and I love its coziness and location. The staff are kind and welcoming. Highly recommended spot.
Comment from Hotel Management
5 Dec 2023 by Hotel Alsace, Hotel Management
Thank you for your loyalty. Thank you for the delicate attention of your wife on the day of your departure.We wish you a very happy Christmas.See you soon.
4 out of 5
by A verified traveler from Ottawa

Posted 2 Jul 2023
Comment from Hotel Management
8 Jul 2023 by Hotel d'Alsace, Hotel Management
Nous vous remercions pour votre visite dans notre établissement.
4 out of 5
by A verified traveler

Posted 24 Apr 2023
Comment from Hotel Management
24 May 2023 by Hotel d'Alsace, Hotel Management
Vielen Dank für Ihren Aufenthalt
3 out of 5
by A verified traveler

Posted 6 Sep 2019
Nice service, but the rooms were too austere for the price. My last hospital room had more character.
Comment from Hotel Management
6 Sep 2019 by Hotel d'Alsace, Hotel Management
Dear Anonymous, Thank you for your comments. When judging the price, please take into consideration the fact that your room price also includes the agency fees. Concerning the Hospital remark I guess you must have good health insurance! For my last hospital visit, my room didn't even have a coat hook let alone a wardrobe. To continue with the hospital comparison, a private hospital room - we'll choose private because you didn't have to share your hotel bathroom with a complete stranger - plus the three "meals" a day costs around 100€ a night (2018 prices, french hospital) - that's a lot more than we charge for a single room and a buffet breakfast even after you've deducted the hospital lunch and dinner! Regards, Hotel d'Alsace, Wissembourg
4 out of 5
by A verified traveler

Citotel Review

Posted 9 Aug 2019 on Hotels
We liked the hotel and the location. The internet connection was not very good.
5 out of 5
by A verified traveler

Outstanding 2 Star Hotel

Posted 24 Sep 2018 on Hotels
Excellent staff.....very friendly. Clean accommodations, great breakfast. :o)
Comment from Hotel Management
25 Sep 2018 by Liz, Hotel d'Alsace, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay!
4 out of 5
by A verified traveler

Very quiet

Posted 28 Aug 2018 on Hotels
Nice town but very little was opened on a Sunday night especially for food
5 out of 5
by A verified traveler from New Zealand

Posted 23 Aug 2018
It was a lovely quiet spot even though it is on a main road. Everyone was helpful and friendly. Would have loved to have a kettle in room to make coffee at night.
Comment from Hotel Management
28 Aug 2018 by Hotel d'Alsace, Hotel Management
Thank you for your comments! We are glad that you enjoyed your stay.
5 out of 5
by Oory

nice place along the way

Posted 30 Nov 2017 on Hotels
after a long drive, on our first night of the trip. the hotel was great, located conveniently 15-20 minutes from the Flekenstein castle, and the German border. Service was great, and hotel is very clean and comfortable.
5 out of 5
by Alexander

Northern Alsace

Posted 17 Oct 2017 on Hotels
A place to stay to explore the region. Comfortable and close to restaurants and train station.