Ratings based on 24 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
Everything was good 👍
Comment from Hotel Management
12 Feb 2024 by General Manager, Hotel Management
Dear Larry,Thank you for staying with us at Winston Salem Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 11 Feb 2024
Everything was good
Comment from Hotel Management
12 Feb 2024 by General Manager, Hotel Management
Dear Larry,Thank you for staying with us at Winston Salem Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by General Manager, Hotel Management
Dear Toni,We loved having you stay with us at Winston Salem Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
by A verified traveler
Posted 5 Feb 2024
I never checked in! I want customer service
Comment from Hotel Management
5 Feb 2024 by General Manager, Hotel Management
Dear Heaven,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
by A verified traveler
Posted 31 Jan 2024
It was one of the worse hotels I have ever stayed at. It was under renovation, but room was dirty and mattress was very old. Walls are paper thin and can hear everything in the next room. They had the TV on all night. They did not have my room selection and did not offer to reduce my room rate. The breakfast was bad with no selections available and the OJ was colored water! The coffee was made awful as well.
Comment from Hotel Management
10 Feb 2024 by General Manager, Hotel Management
Dear Brant,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by General Manager, Hotel Management
Dear Glenna,Thank you for staying with us at Winston Salem Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
by A verified traveler
Posted 25 Jan 2024
It was clean
Comment from Hotel Management
26 Jan 2024 by General Manager, Hotel Management
Dear Larry,We are delighted that you decided to stay with us at (hotel) during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
by A verified traveler
Posted 23 Jan 2024
The staff was friendly and I'm excited about coming back to stay
Comment from Hotel Management
24 Jan 2024 by General Manager, Hotel Management
Dear Larry,Thank you for choosing us at Winston Salem Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted 22 Jan 2024 on Hotels
Nice place for a budget trip. It looks like they are renovating so no where to go but up. Would definitely stay here again.
Comment from Hotel Management
23 Jan 2024 by General Manager, Hotel Management
Dear Charles,We loved having you stay with us at Winston Salem Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
by A verified traveler
Do not stay here !
Posted 22 Jan 2024 on HotelsEverything about this hotel from the beginning was horrible. The hotel manager (I am guessing) was extremely rude for me for no reason. The hotel room we got both beds sheets were dirty. The manager handed me new sheets and told me to put them on myself and they will send room service tomorrow. The inside of the bathroom looked like they started construction but did not finish. Our stand up shower had hair and other dirty things in it the installation of the shower head was very poorly done and just not up to standard. On top of that the bathroom since started leaking. You could hear everything from the rooms next to you. On top of that there was no breakfast being served and the hotel as a whole smelled like cigarettes and mildew. The pool was being “remodeled” but it looked like no one ever used it and that was an excuse. I booked for the whole weekend and ending up staying one night after booked another hotel. DO NOT STAY HERE. 1/2024
Comment from Hotel Management
22 Jan 2024 by General Manager, Hotel Management
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
