Ratings based on 951 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
In addition to being an awesome place, they were pet friendly, and first floor patio door made it convenient.
by A verified traveler
Posted 12 Jun 2024
Nice
by A verified traveler
Posted 10 Jun 2024
The room itself was fine - a good size, quiet, and seemed fairly clean except for a little spot in the corner of the bathroom floor (there was a little bit of some type of red substance there). Breakfast was good and pool area was decent.
The biggest issue that my family and I had was with customer service. When checking in, we tried to ask about what fun things there were to do in town. The first person checking us in literally said “Well, there is really nothing to do here in Winona”. She then called over a colleague to see if she had any ideas, and this second employee told us (with a rather crabby tone) to just look at a pamphlet at the edge of the counter and that she couldn’t help more because she said she was busy doing her HAIR! I have a sister who is going into the hospitality industry who was laughing about the fact this is exactly what NOT to do when you are supposed to be working the front desk. It just did not set a very good tone for the stay. We had a few other interactions like this with the second employee over the entirety of our stay, which was very off-putting.
by A verified traveler
Posted 6 Jun 2024
Husband went down for the breakfast. He said there wasn't much to pick from
by A verified traveler
Posted 2 Jun 2024
Very clean and nice large room
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 28 May 2024
Everything was fine
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 16 May 2024
