Ratings based on 84 Verified Reviews
2.6 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
The building didnt appear like a hotel but more like a bar
Comment from Hotel Management
10 May 2024 by Grand royal legacy, Hotel Management
Thanks for your feedback .We try our best for better customer experience. Please let us know if there is anything else we can do to make your future visit more comfortable.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by grand royal legacy, Hotel Management
Thanks Levius for your feedback. We are thrilled to hear that you had great experience during your stay .we look forward to see you again soon.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Grand royal legacy, Hotel Management
Thank you for taking the time to leave us a review. We are thrilled to hear that you had great experience during your stay .we look forward to serving you again soon.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
19 May 2024 by Satinder, Hotel Management
We greatly appreciate your feedback and are delighted to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback, and we look forward to welcoming you back on your next visit. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Satinder, Hotel Management
We appreciate your feedback and thank you for taking the time to leave a review. We strive to provide our guests with a comfortable and enjoyable experience. If there are any specific areas where you feel we can improve to make your next visit even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
11 May 2024 by Satinder, Hotel Management
We greatly appreciate your feedback and are delighted to hear that you had such a positive experience with us.Thank you for taking the time to share your feedback, and we look forward to welcoming you back on your next visit. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know.
by A verified traveler
Posted 7 Apr 2024
decent
Comment from Hotel Management
8 Apr 2024 by Satinder, Hotel Management
We appreciate your feedback and thank you for taking the time to leave a review. We strive to provide our guests with a comfortable and enjoyable experience, and I'm glad to hear that your stay with us was decent. If there are any specific areas where you feel we can improve to make your next visit even better, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.
by A verified traveler
Posted 30 Mar 2024
Checked into my room, staff was rude. Got to my room & it was FILTHY. Garbages were still full from whoever was occupying the room before me, food still left on counter, dirty washroom, some nasty hair still on the sheets. Will never stay here again and I would not recommend. $200 a night for this trash box. NEVER AGAIN.
Comment from Hotel Management
31 Mar 2024 by grand royal legacy, Hotel Management
Sorry to hear that you didn't have good experience during your stay. As you mentioned about garbage and cleanliness of the room, we always check the room before the guest checks-in . If you notice anything, you can inform the front desk right away , we are always there to help you. Thanks
by A verified traveler
Posted 29 Mar 2024
Scary place. Noisy. Too Many rules. Staff could not reverse deposit. Needed my Visa card number to do so.
Comment from Hotel Management
29 Mar 2024 by Satinder, Hotel Management
Thank you for your feedback. We take the safety and comfort of our guests very seriously. Rest assured, we constantly strive to provide a secure and clean environment for all our guests. We regularly monitor the safety of the surrounding area and take necessary precautions to ensure our guests' well-being. We understand the importance of your feedback, and it helps us identify areas for improvement.
by A verified traveler
Posted 27 Mar 2024
To be honest about my stay 1 Night.
I felt unsafe 😰
But happy to be out of there lol
Thank you
Helen.
Comment from Hotel Management
28 Mar 2024 by Satinder, Hotel Management
Thank you for your feedback. We take the safety and comfort of our guests very seriously. Rest assured, we constantly strive to provide a secure and clean environment for all our guests. We regularly monitor the safety of the surrounding area and take necessary precautions to ensure our guests' well-being. We understand the importance of your feedback, and it helps us identify areas for improvement.
