Ratings based on 495 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
Great staff but not many amenities
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback and are glad that you enjoyed your stay with us. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted 10 May 2024
Terrible dining options, buffet is closed on weekends!
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
1 out of 5
by A verified traveler

Posted 5 May 2024
The rates take advantage of people needing to be close to the hospital to visit loved ones. A party kept me awake and I had to call security which added to the noise. An intoxicated woman nearly fell on me by the elevators. My room was filthy, bed cover had old blood stain, walls had dried splash marks, bed skirt was filthy with dried stains. The experience contributed to the misery of my loved one’s health crisis rather than create a safe haven. I would not recommend this hotel to anyone.
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Staff was friendly and accommodating. They also showed us how to get to our destination thats close by and had dining recommendations. Our room was clean and tidy when we checked in and there wasnt alot of noise during our stay.
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback and are glad that you enjoyed your stay with us. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted 5 Apr 2024
There was no shampoo or hair dryer in our room.
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
4 out of 5
by A verified traveler

Posted 4 Apr 2024
It is unfortunate that the front entrance had a lot of people smoking
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
4 out of 5
by A verified traveler

Posted 28 Mar 2024
Sketchy people hanging around the area
Comment from Hotel Management
1 Apr 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
3 out of 5
by A verified traveler

Posted 27 Mar 2024
Comment from Hotel Management
27 May 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 15 Mar 2024
The hotel was right beside the hospital, and therefore really convenient for my early morning checkin to the hospital. We received a free upgrate to a suite on the top floor, and staff were very helpful and friendly.
Comment from Hotel Management
1 Apr 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback and are glad that you enjoyed your stay with us. We hope to see you again soon!
1 out of 5
by A verified traveler

Posted 13 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Guest Services Team, Hotel Management
Thank you for taking the time to provide a review of our hotel from your most recent stay. We appreciate your feedback.