Ratings based on 156 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Good
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
There were roaches, The AC didn't work properly, the room had a terrible smell, and apparently there was some kind of incident the day we left that resulted in multiple police officers showing up. We will not be staying here ever again
Comment from Hotel Management
28 May 2024 by Rodeway- Winnfield, Hotel Management
Dear Richard,We sincerely apologize for your challenging experience as our hotel is a safe, friendly, and inviting hotel. Overall, we hope to have another opportunity to resolve any issues as we want you to stay with us again.
by A verified traveler
Posted 11 May 2024
The water quality was horrible to look at yellow like pee. They say it’s us the norm for Winnfield, LA. Would not drink it but they say it is safe. There were coffee grounds still in the coffee maker. It looked like they just did not pay attention to details like throwing the new garbage bags in the cans for the guest to put in themselves before using. The beds were clean and comfortable. Breakfast was average. Room did seem clean not bad.staff were very pleasant and accommodating.
Comment from Hotel Management
13 May 2024 by V Ramirez (GM), Hotel Management
Dear Wanda,Our staff appreciates your feedback about your stay as we are ecstatic to hear that our staff was pleasant and accomodating. Moreover, the beds were clean and comfortable. However, we apologize for the water quality and we will work on improving our breakfast items. We hope to have another opportunity to serve you in the future and make a better impression.
by A verified traveler
Posted 30 Apr 2024
Very nice southern folks
Comment from Hotel Management
1 May 2024 by Rodeway staff, Hotel Management
Dear Guests,Thank you very much for your kind words and we appreciate your business. Moreover, we hope that we have exceeded your expectations.
by A verified traveler
Posted 13 Apr 2024
Soon as I walked in the room They had roaches and bugs in bed so I went down to the lobby and told them and they didn’t do anything so i grabbed my stuff and had to drive 45 minutes for a decent hotel.
Comment from Hotel Management
1 May 2024 by V Ramirez (GM), Hotel Management
Dear Justin,We sincerely regret that you encountered some mishaps during your stay. Our behalf of our entire Rodeway Team we would have made every effort to rectify the situation to your satisfaction which is very important to us.
by A verified traveler
Posted 1 Apr 2024
The hotel was accommodating and nice. Everyone was friendly.
Comment from Hotel Management
1 Apr 2024 by Rodeway Management Team, Hotel Management
Dear Hermeshia,Our Rodeway staff is very pleased to hear that you liked your stay, our staff was friendly, and we exceeded your expectations during your stay.
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by V Ramirez (GM), Hotel Management
Dear Ms. Karen,We sincerely appreciate you completing our online survey as it is our guests' responses that we take highly. Could you please reach out to our management team at your earliest convenience to discuss your stay in detail. Our ultimate goal is to ensure that you receive high expectations and exceptional hotel accomodations.
by A verified traveler
Posted 23 Feb 2024
Clean
Comment from Hotel Management
1 Mar 2024 by V Ramirez (GM), Hotel Management
Dear Guests,Our Rodeway Management Team and our owners would like to extend our greatest appreciation for your kind words. Moreover, we understand that cleanliness, and our guests satisfactory is serious business. Thank you again for your positive survey responses.
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Rodeway- Value and mission, Hotel Management
Dear Kem,Rodeway is so pleased to hear that your stay was excellent, and we sure appreciate your positive responses. It is our pleasure to provide you with great hotel accommodations as it is our mission.
