Ratings based on 115 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The A/C driped water , soaking the carpet
from wall to bed and you steped on soggy carpet when you got out of bed.
The breakfast room was constantly out of product. The clerk said they were out of product so i went thru the cabinets and found product and serviced the room myself. Ive stayed in a lot of Super 8's ,
but this one was the worst.
PLEASE HIRE SOME HELP and be aware of wats going on.
Comment from Hotel Management
17 Jun 2024 by Management, Hotel Management
Tom,I want to apologize for your experience you had here at the hotel. This is not the experience our guests have come to expect. Our maintenance is on call 24 hours a day. I'm sorry that he was not notified about the issue. As for breakfast, I will review your experience with the team and ensure this issue is resolved immediately. There is always products available and we work hard to ensure that it is available to our guests.
by A verified traveler
Posted 17 Jun 2024
The Super 8 hotel is a great place to stay for a couple nights and days, my only complaints are the bed was a little too hard, the WiFi didn’t work, the breakfast didn’t have many options, and the toilets need to be updated due to continuously being backed up and needing some plunging done
by A verified traveler
Posted 16 Jun 2024
Everything about this place was great EXEPT there was no hot water for the shower that also had horrible water pressure. The toilets flushed, but sometimes it would barely flush due to the lack of water pressure. The breakfast was lackluster with barely enough food to go around for the guests. But, the beds were very comfortable and the staff was very friendly and the facility was very very clean!
Comment from Hotel Management
17 Jun 2024 by Mitzi G, General Manager, Hotel Management
Jeremy,Thank you for your feedback. I first want to apologize for the water issue. We do have maintenance onsite 24 hours a day. If you bring this to our attention we try to resolve it as quickly as possible. As for breakfast, I will speak with the team to ensure that they are monitoring the breakfast better.I am glad you enjoyed our comfy beds it makes it so much easier being away from home if the bed is comfy. Our team here at the hotel takes pride in ensuring the hotel is clean. Thanks again for your comments. Come see us again when you are in the area.
by A verified traveler
Posted 11 Jun 2024
The staff was helpful and friendly
Comment from Hotel Management
11 Jun 2024 by Management, Hotel Management
Melanie,Thanks for choosing to stay with us at the Super 8 by Wyndham Winfield/Quail Ridge Area. We truly appreciate your feedback and I know that the team will enjoy reading it.Thanks and come see us again when you are in the area.
by A verified traveler
Posted 11 Jun 2024
The whole staff was very helpful and friendly
Comment from Hotel Management
11 Jun 2024 by Management, Hotel Management
I am glad to hear the staff was helpful and friendly come back anytime.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Management, Hotel Management
Thanks for your review about our Super 8 by Wyndham Winfield/Quail Ridge area. We appreciate you taking the time to let us know how we are doing!We look forward to seeing you again when you are in the area!
by A verified traveler
Posted 3 Jun 2024
Good luck
Comment from Hotel Management
10 Jun 2024 by Management, Hotel Management
Thanks for your review about our Super 8 by Wyndham Winfield/Quail Ridge area. We appreciate you taking the time to let us know how we are doing!Our team really enjoys seeing the feedback from our guests. It let's them know that their hard work is paying off!
by A verified traveler
Posted 3 Jun 2024
Good luck
Comment from Hotel Management
11 Jun 2024 by Management, Hotel Management
Nice having you please come again.
by A verified traveler
Posted 3 Jun 2024
Good luck
Comment from Hotel Management
11 Jun 2024 by Management, Hotel Management
You as well have safe travels.
by A verified traveler
Posted 3 Jun 2024
Good luck
Comment from Hotel Management
11 Jun 2024 by Management, Hotel Management
Hope to see you again soon!
