Ratings based on 243 Verified Reviews

3.9 out of 5
70% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Famiky friendly, easy to acess and ver friendly employees.
Comment from Hotel Management
5 Jun 2024 by Aaron, General Manager, Hotel Management
Hello Euginia, Thanks so much for the review and comments. We're very glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great spot
Comment from Hotel Management
4 Jun 2024 by Aaron, General Manager, Hotel Management
Hello Thomas, Thanks so much for the review. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
This was a great budget friendly option for a one night stay in Windsor. Clean and nice property grounds. Check in was easy and the guys were really nice
Comment from Hotel Management
3 Jun 2024 by Aaron, General Manager, Hotel Management
Hello Lindsay, Thanks so much for the review and comments. We're very pleased to hear you enjoyed your stay with us. We look forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Aaron, General Manager, Hotel Management
Hello Majer, Thanks so much for the review. Look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 26 May 2024
Liked the full size refrigerator/freezer and microwave. Would suggest addition of coffee vending machine in lobby as there is no convenience store or coffee shop within walking distance. No gym or movie room as listed on web
Comment from Hotel Management
27 May 2024 by Aaron, General Manager, Hotel Management
Hello Henry, Thanks so much for the review and comments. Appreciate the recommendation on the coffee vending machine. We'll be sure to update the info on our site. We look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Aaron, General Manager, Hotel Management
Hello Chloe, Thanks for the review. We look forward to seeing you again soon.
3 out of 5
by A verified traveler

Posted 21 May 2024
good location,
Comment from Hotel Management
22 May 2024 by Aaron, General Manager, Hotel Management
Hello Ivy, Thanks so much for the review and comment. Please reach out and let us know how we could have made your stay better. We hope to see you again.
4 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Aaron, General Manager, Hotel Management
Hello Don, Thanks so much for the review. We look forward to welcoming you again soon.
4 out of 5
by A verified traveler

Posted 19 May 2024
Pros: Front desk staff are very friendly. Parking lot is specious and close to the building. There are two modern cooktops in the public kitchen on the first floor. This is very convenient for people who like to cook by themselves. Cons: A little bit cold over the night in the bedroom (mid May). Turned heater on, but it seemed just blowing cold air to one of the two bed rooms. I should have asked front desk, but was too sleepy.
Comment from Hotel Management
22 May 2024 by Aaron, General Manager, Hotel Management
Hello Miao, Thanks so much for the review and comments. I'm sorry to hear you had issues with the temperature in your suite. All rooms are equipped with their own thermostat to adjust. Our staff are on 24/7 and can be reached by your in-suite phone as well by dialing 0. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 17 May 2024
Comment from Hotel Management
7 Jun 2024 by Aaron, General Manager, Hotel Management
Hello Xiaoshan, Thanks so much for the review. We look forward to seeing you again soon.