Ratings based on 81 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
Excellent Service
Comment from Hotel Management
29 Feb 2024 by Rene Louw. General Manager, Hotel Management
Dear Tim. Thank you for the review. We look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Feb 2024
Lovely stay at the Town Lodge, second visit so it must be good, all the staff where friendly. Everywhere spotless.
Comment from Hotel Management
29 Feb 2024 by Rene Louw. General Manager, Hotel Management
Dear Julia. Thank you for the review. We look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Feb 2024
Enjoyed our stay, lovely friendly hotel. Nice area.
Comment from Hotel Management
14 Feb 2024 by Rene Louw - General Manager, Hotel Management
Dear JuliaThank you for the great feedback, we look forward to Welcome you back in the future.
by A verified traveler
Posted 13 Feb 2024
Excellent service
Comment from Hotel Management
14 Feb 2024 by Rene Louw - General Manager, Hotel Management
Dear TimThank you for the great feedback, we look forward to Welcome you back in the future.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Rene Louw - General Manager, Hotel Management
Dear RongThank you for the great feedback, we look forward to Welcome you back in the future.
by A verified traveler
Posted 21 Jan 2024 on Hotels
Rooms dated. Very limited amenities. Carpets in corridors old and dark
Comment from Hotel Management
29 Feb 2024 by Rene Louw. General Manager, Hotel Management
Dear Ernst. Thank you for the review, we are working on getting the carpets up to standard. We look forward to welcoming you back in the future.
by A verified traveler
Posted 5 Jan 2024
Good location, near grove mall, breakfast was 10/10, rooms were ok in terms of cleanliness, would stay again.
Comment from Hotel Management
14 Feb 2024 by Rene Louw - General Manager, Hotel Management
Dear LetsholoThank you for the feedback, we will address the room cleanliness issue, and hope to welcome you back in the future.
by A verified traveler
Posted 24 Dec 2023
No delivery services from nearby restaurants, that are listed in the lodging dining in menu.
by A verified traveler
Posted 1 Nov 2023
by A verified traveler
Posted 27 Oct 2023
Overall the facility is great. There was a delay in checking in
