Ratings based on 401 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
We booked this property as dog friendly , and after making the booking I contacted the property to request an early check in , which was an extra £20 , which I was happy to pay , I mentioned we were bringing 2 small dogs , the lady said they had no more dog friendly rooms ! As such we had to go through the annoying process of cancelling the booking with Expedia . Which was long winded .
There should be dog friendly rooms listed on the room selection.
However every cloud ! We managed to book a dog friendly room at the Windermere Hillthwaite , wow what a lovely place , staff amazing and highly recommend going with your furry friends 👍
by A verified traveler
Posted 1 Jun 2024
The total is tired and in need of some renovation. The room is ok and clean.
Comment from Hotel Management
1 Jun 2024 by Adrian C, Hotel Management
Dear Sarah , Thank you for choosing to stay with us and for sharing your feedback on the website . Rest assured, your comments will be passed on to our management team for further review. Let us wish you well. warm regards ,
by A verified traveler
Posted 30 May 2024
Staff helpful, hotel tired in all areas, floorboards squeaked all over my room and in the corridor.
Looking forward to fried breakfast, when the waiter came to take my order, I was in the door g friendly area, I said what’s the options and he said full English without saying what it consists of. I just said no tomato without knowing if it was on there. When it came it was very overcooked though the scrambled egg was good. Would I stay again n? No, it is as more like a hostel
Comment from Hotel Management
1 Jun 2024 by Adrian C, Hotel Management
Hi Shaun , Thank you for sharing your comments online , it is greatly appreciated. I will pass your concerns on to those relevant here at the hotel for a prompt review . We hope to see you again soon for an improved experience . with kind regards,
by A verified traveler
Posted 23 May 2024
claustrophobic rooms and interior needs to be updated
Comment from Hotel Management
23 May 2024 by Adrian C, Hotel Management
Dear Ann , Thank you for taking the time to share your comments online. We have noted your comments and we will be reviewing them with our teams. We hope to have the opportunity to welcome you back for an improved experience but until then let us wish you all the very best. Kind regards,
by A verified traveler
Posted 20 May 2024
Had a very surprising experience, paid £65 for 1 single room and didn’t expect much due to the price, just something cheap and cheerful, maybe a bit dated. Room massively surpassed expectations - view of lake Windermere, minimal white/grey design, really clean, and to top it off, an amazing power shower that went ARCTIC COLD (for those who do cold showers, this one’s for you). Had the best stay! Also, it’s right next to the entrance for the walk up to Orrest head for a full panoramic view of Windermere. Perfection.
Comment from Hotel Management
21 May 2024 by Adrian C, Hotel Management
Dear Ali , Thank you for taking the time to leave us your review. We're very glad to hear that you enjoyed your stay and we do hope to see you soon. Warm regards,
by A verified traveler from Sheffield
Posted 18 May 2024
Flying visit for Windermere marathon. Did exactly what we needed and surprisingly quiet.
Comment from Hotel Management
19 May 2024 by Adrian C, Hotel Management
Dear Philip , Thank you for your stay and feedback . We hope to see you again soon . warm regards,
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
17 May 2024 by Adrian C, Hotel Management
Dear Jordan , Thank you for taking the time to share feedback . We're pleased to see you enjoyed your stay and we do hope to see you soon. Warm regards,
by A verified traveler
Posted 13 May 2024
Liked everything. This was our 2nd stay and would definitely stay again
Comment from Hotel Management
17 May 2024 by Adrian C, Hotel Management
Dear James , Thank you for your feedback, it is greatly appreciated . We look forward to welcoming you back on your next visit to Windermere . Warm regards,
by A verified traveler
Posted 11 May 2024
Staff were friendly and helpful. Accomodation was clean and tidy. Enjoyed our stay and would stay again
Comment from Hotel Management
11 May 2024 by Adrian C, Hotel Management
Dear ROSEANNE , Thank you for choosing to stay with us and for your valuable feedback. We're pleased to hear that you enjoyed your and we hope to welcome you back soon as return guest. with kind regards ,
